Hey Alice,This can be done in a workflow directly. In the query activity you use for targeting , you can form an expression Lower(@firstName) or Smart(@firstName) to convert the Upper case names to lower or Smart case .You simply need to add the firstName as an additional field like this :Then use t...

Hi Subhajit,The integration with a 3rd party shortener is there to explore but I don't have an idea on how to start but technically it might be possible.You can also use a 3rd party provider who allows query string forwarding so that you can use and track the shortened link in campaign but create th...

Hi David,I think the issue is due to your operator not having access to some particular folders . For example you are trying to select Delivery folder in the queryDef operation , do you have access to that folder ?You can right click each of the folder being accessed here and see if you have access ...

Hello Anumol,Are you sure you are selecting the correct template while creating the delivery ?I tried to create a DM delivery from recurring activity and did not get the html content and text content tab as you have shown in the picture. You need to select a direct mail template to start with for us...

Hello Mano,Both of these packages are required in a mid-sourced architecture . The transfer to mid sourcing package should be installed on the marketing server from where you will submit deliveries to mid for sending.Whereas , the mid-sourcing platform is installed on the actual Mid server from wher...

Hi Mateusz,Can you please share what error you get ?Regards,Adhiyan

Hello Lee,The SFTP path appears to be correct and if the same location syntax works for file collector it should work in delivery attachment as well.It does look like though a Linux server is involved . May I know which mode you send the delivery from, are you using a mid-sourced server by any chanc...

Hello Subhajit,Their no URL shortener available OOTB in Campaign yet but I do know there is an Enhancement request raised for the same to integrate with bit.ly but it has not been added yet in the product.You can still use any URL shortener in SMS deliveries , the only limitation is the tracking wil...

Hi Alice,You have the right documentation : Previewing messages  You just need to click on the button Anti-spam analysis and get the complete list of scoring parameters for that message.The rules are same as in V6. For example Text to Image ratio, not text content etc. For a exhaustive list of rules...

Hello Lee,When you are using targetData.cAttachment , is the value for cAttachment being passed via a workflow ? Can you share the logs of the delivery which is failing , it can provide some idea about the failure .Regards,Adhiyan