thanks @Mayank_Gandhi, Ill have a look and confirm if that is the issue.

@DavidKangni do you know what could help to solve the issue?  

Yes, all reply messages are configured:  

Hello Community,I've successfully configured a WhatsApp channel in Adobe Journey Optimizer and can send outbound messages using Meta's test number.My issue is with opt-in and opt-out confirmation messages:When I reply with an opt-in or opt-out keyword (e.g., 'STOP', 'START'), the action does process...

Do you know if there is some documentation that state this?

Hey Community, I have a question related to pushing Audiences to a destination. Providing an example first:Day 1 -> I pushed some audiences to META with the personal email address as the mapping.Day 2 -> I pushed more audiences to the same META destination, but I changed the mapping to phone number ...

Hey @Anuhya-Y  Here is the correct body to create Cross-Channel Fragments{ "name": "Cyber Monday Sale - Header !!", "description": "Cyber Monday Sale - Header Banner!!", "type": "expression", "source": { "origin": "ajo", "metadata": { } }, "fragment": { "expression": "Hi {{profile.person.name}} its ...

 If I change the type to expression it also doesn't work in the API.  

If I do this, it will generate a fragment that only works for emails and not cross-channel

Im trying to the create cross-channel fragment by using APIs, but Im getting this error Body:  { "name": "Cyber Monday Sale - Header !!", "description": "Cyber Monday Sale - Header Banner!!", "type": "html", "channels": [ "shared" ], "source": { "origin": "ajo", "metadata": {...