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Pushing Audiences to Destination with Different Mapping

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Level 3

Hey Community,

 

I have a question related to pushing Audiences to a destination.

 

Providing an example first:

  • Day 1 -> I pushed some audiences to META with the personal email address as the mapping.
  • Day 2 -> I pushed more audiences to the same META destination, but I changed the mapping to phone number and deleted the email address mapping.

My question is, will the mapping change on Day 2 impact audiences pushed on Day 1? 

 

I see that lately, a lot of identities are being excluded. I'm not sure if the wrong mapping has been used or that a change might impact old pushes.

 

Thanks 🙂 Ricardo

3 Replies

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Level 5

@riballor Yes, changing the identity mapping (e.g., from email to phone) can impact how audiences behave at the destination — especially if the same audience segment continues to be updated or refreshed.
I will suggest you to If possible, don’t change identity mappings mid-stream without re-evaluating the impact on active audiences. Consider duplicating the destination or archiving the old one if you need a clean break.

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Level 3

Do you know if there is some documentation that state this?

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Administrator

Hi @KumarRishii,

Can you help @riballor further with their follow up query?

Thanks!



Sukrity Wadhwa