Thank you for your reply.  Yes I read through all those materials yesterday.  Just not seeing the benefit of using pools when like you said you can use job roles or teams.  What makes Resource pools any different is what I'm trying to figure out.

Curious to know how are others using the Resource Pool?  We have one Resource Pool established for the sole purpose of using the Planner, but I need help understanding the benefits of the Resource Pool.   We are moving from a generally centralized team to decentralized teams.  Are resource pools rol...

Thank you for your feedback.  You're right, reports are going to be crucial.  I'm going to recommend that we: 1. Keep request queues for smaller scale projects that don't require a kickoff meeting and Workfront related issues.  (Ad hoc projects) 2. Bypass request queues for large scale projects.  (P...

Sure.  I'm just concerned there will be less order.  The queues help house all the requests and the requests are worked on in the order they are submitted. A typical PM deals with multiple Requesters and the Requesters have multiple assets/deliverables.  Currently, our teams use the request queue to...

My company wants to remove request queues because they feel it wastes time to have to convert requests to projects.  Teams will just meet and build the project during kickoff calls.  I am wondering if anyone else is working like this, and if so, how do you manage it?