Hi Miranda, It's just a project. It's an unofficial term  . I chose to call it a Landing Project because that's where your Requests will land (after you route them there from your Request or Queue Project). In the settings of the "landing" project you can control who accesses the requests. You do t...

Hi Jillian, So Groups are whatever you define (typically most of us use Divisions as Groups). Company is, well company  . Teams are whomever you decide to define as a Team. You can be on multiple Teams as well. You can use all three of them to control Access, notifications, etc. For your scenario, ...

Hi Joe & Dustin, Yeah I was thinking a Task report (and filter by Project and the Milestones you wish). However, you want the milestone dates to be side by side (for aesthetics and also you need that for your calculated field). But the only way I know how to get that is using the Milestone View unde...

Hi Joe, Based on the description I don't believe it's possible. How would the Project level form know which task to take data from? However, depending on what you're final desired result is, could you use a Task Report? Then you could use your calculations right in the report and just filter by the ...

Hi Greg, Initially we had help from the WF Implementation Consultant. But for the Helpdesk it was pretty simple as we used the Request Queue and routing and had a form to drive some reporting (i.e. how the ticket came in (email, web, phone), and the applications affected, etc.). For Change Managemen...

Hi Greg, Yes we use WF for our Helpdesk, for Scrum Teams, for Kan Ban Teams, and for standard PM Projects. Doug is correct the Knowledge Base is the weakest link, but I can't blame WF completely. It's more a problem with our having the discipline to use it. We also use it for Change Management (in t...

Yeah, you would lose pred ability. So I don't see a way to accomplish that in WF. But changing the Duration is barely more difficult than changing the date. You're just changing one field instead of the other. The only difference is you have to do a little math. Hopefully if the plans are kept up to...

Yes I completely agree with Doug. Fixing Dates is a big risk and will in fact override your Preds. So we either change the Duration or change the Start Date (which does still fix a date, but it should at least allow the successor tasks to move as desired). Our basic rule of thumb is: If the Task has...

Ohhhhhhh, Thank You! I've had this on my to-do list for a while. You just saved me a TON of time as I never would have figured out that Text Mode code on my own. Thank you!!!!!! I owe you a beer at Leap.

Hi Heather, Do you have information on that report you pull (i.e. what type and any details that'll help)? I've been meaning to write a report to see everyone's time-off schedule but wasn't sure which Type to start with.