Yep. Good call Kirsten. We have used this same approach for requests that have multiple entries for the same fields, i.e. addresses or adttl contacts. We simply added the sharepoint URL in as descriptive text w/ the direction to fill out the form and then add it to the documents upload at the top of...

I did - sort of... lol. It ended up looking like this, but the calc breaks after the first two date fields for some reason. valueexpression=IF(ISBLANK({DE:Current WIP Date}&&{DE:WIP Design and Create Date}&&{DE:WIP Client Review Date}&&{DE:WIP Compliance Review Date}),WEEKDAYDIFF({DE:WIP Build and D...

I haven't read through Narayan's article so he may have mentioned this, but have you tried adding descriptions on to your queue topics? If you give them a direct link to the specific queue topic, it will not display the description there, but if they were to try and change the queue topic, they woul...

First, I would log in as the user and see if you can duplicate the issue. This will isolate whether it is a profile issue or a laptop issue. I suspect it is a laptop issue. In this case, I would clear the cache from the browser itself, not just internet properties (it sounds like you may have alread...

I would start with the Ascent training videos. When I first started, these training videos were instrumental in me learning the in and outs of the tool before we started on-boarding others. Whether you are looking for super simple tips for day to day or advanced reporting methods, I think "https://a...

I will be interested in this one as we run into something similar. We have found that if you close the issue and then convert that issue into a task or project, the issue no longer shows on the timesheet as it is replaced by the task. I have not seen a way to change this setting globally. Maybe some...

We use a request queue for new access and deactivated users. We only put in the vital attributes needed for our user base. We can derive routing, permissions and sharing from the home group, Line of Business and job role selected on the request. Unlike Vic, we only have internal users to the company...

You could also set up a team consisting of the multiple users who need to receive those notifications. Then, assign the team to whatever work item that they would be receiving the notifications for. Of course, this solution only works if all recipients have Workfront account. Brandon Pritchard Syste...

The steps you are looking for can be found in this article . It is a pretty simple setup, depending on what permission rights you have to your company's office suite. At our company we had to get a little IT intervention to give the sync permissions, but it was very minimal effort. Let me know if yo...

This may be silly and probably something you have already tested, but we ran into this for a few of our users with a recent update as well. We had a few users whose parent/child tasks all flattened out after the update. It turned out to be an issue with their Views setting. Somehow their View defaul...