Hi @MikeWhitneyACX,  Thank you for your question! The error that you’re seeing usually points to formatting issues inside the XML file that Workfront can’t parse correctly. Here are a few common causes for this problem: Missing required fields (eg. start/finish dates and a project name Special chara...

Hi @FrankatMSC,  Thank you for your question! You're correct; the standard Jira Cloud → Update a Record module in Fusion is typically used for updating basic fields on Jira Issues, like summary, description, or custom fields. However, changing the status of an issue (such as moving an action to "Don...

Hi @ScottMo1,  Thank you for your question! I know that External Lookup fields are not supported in the mobile app, but I haven't heard anything about Dropdown and Typeahead fields. If this is something that you can consistently replicated, I would suggest submitting a ticket to the Workfront Suppor...

Hi @KavyaSingh,  The Workfront Support team will be sending out an announcement regarding this in the near future.  - Monica

Hi @ReginaPo2,  Thank you for your question! Unfortunately, Workfront isn't really set up for individual licenses like that. Adobe only sells it in multi-user contracts (typically starting at 10-20 licenses minimum, depending on the deal). There is no self-serve or single-license purchase option for...

Hi @ElisaCi,  Thank you for your question! As of right now, Workfront is not FedRAMP orTX-RAMP certified. It is something that may happen in the future, but there have been no public announcements yet from Adobe about actively pursuing FedRAMP or TX-RAMP certification for Workfront. I would recommen...

Hi @AlvinaLa1,  Thank you for your question! Unfortunately, Workfront Proof metadata (like "Locked" status) isn't directly available in a standard Proof Approval Report. From my testing, when a Proof is locked, the isAwaitingDecision field becomes false for all reviewers/approvers tied to that proof...

Hi @MattWindsor,  Thank you for your question! You’re definitely not alone; this is a common issue right now, especially with the rollout of New Teams. Here’s how to confirm if you’re using New Teams: Open Microsoft TeamsClick your profile picture in the top-right cornerLook for an option labeled “S...

Hi @Srinija_N,  Thank you for your question! This error was an issue in the past and has since been fixed. Are you currently seeing this? If so, I would recommend submitting a ticket to our support team so that we can look at this with you in more depth.  - Monica 

Hi @Kasey-Gagne,  Thank you for your question! Yes, that is correct; the system Description field currently isn’t configurable through the Card Sections settings in layout templates. It will always appear on the card by default, and unfortunately, there's no native way to hide it via the UI. - Monic...