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balakrishnavalavala
balakrishnavalavala
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Re: Recipient delivery logs: Modified after 17 days - wha... - Adobe Campaign 01-11-2021
Hi Team, Is my question valid i.e will nmsdelivery status get updated(changed from one status to other status) for above delayed bounce message updates in delivery logs? If yes we can conclude that our DAC issue is related to this otherwise we need to further investigate to know the root cause. Thanks

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246

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0

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0
mtachind is not working in hybrid model's on premise QA Adobe Campaign Server - Adobe Campaign 29-10-2021
Hi Team, Based on previous posts we have successfully configured the mta and mtachild based on below settings in config-instance.xml file in local server I have set up in my personal laptop and able to send the sms using extended SMPP connector. -->-->--> But the same set up is not working in our marketing side QA ACC server. Could someone please help to setup the mtachild module. Note: mta module is running fine but not the mtachild This is an urgent requirement and awaiting for the solution ASAP for the...

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277

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1

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4
Re: Recipient delivery logs: Modified after 17 days - wha... - Adobe Campaign 27-10-2021
Hi Team,      Any suggestions on my above question/post? Thanks

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263

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0

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0
Re: Recipient delivery logs: Modified after 17 days - wha... - Adobe Campaign 26-10-2021
Hi vraghav/Team, We are also facing the same issue i.e delivery logs are getting updated after long time. We understood your response that until 6 months we can get asynchronous bounce messages and also respective timestamps will get updated. But our main issue/question is, will the delivery status get changed from one status to other status for this asynchronous delivery log updates?. We are suspecting that delivery status is changing and I hope we will get the clarification on this ASAP. Note1...

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381

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0

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2
Re: Emails are not getting triggered when we use "add a script" to setoption in email content - Adobe Campaign 05-10-2021
Hi Wodnick, Thank you so much for the response.For point 1: I got clarity that setOption() is not available to use either in delivery content or personalization block based on your comment and also based on my analysis on this functionality. Which is bad and that leads to use the process mentioned in second point.For point 2: I have the similar back up solution i.e. to generate a separate file for each segmented/targeted recipient. The downside that i observed here is since it is hybrid model, I...

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747

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0

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0
Re: Question on Billing Report - Adobe Campaign 05-10-2021
Hi Criag, Thank you so much for the response. We will wait for your review on why we are seeing 0 results for deliveries. And based on you/team suggestions we will go ahead and create an adobe ticket asking the same and the internal code. Note: We are able to see "Number of Contacts" count in the billing report. Awaiting for your response. Thanks

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266

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0

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0
Question on Billing Report - Adobe Campaign 05-10-2021
Hi Team, When we generate the billing report, in the summary we are not seeing any deliveries count (count is showing as 0). We just need to know how the delivery count is showing as 0 or else is it OOTB functionality to show delivery count as 0?. To debug this, we don't have much information "Billing" Workflow and hence could some one please provide the internal process/code using in generating the Billing Report. Thanks in advance.

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378

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0

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2
Re: Emails are not getting triggered when we use "add a script" to setoption in email content - Adobe Campaign 05-10-2021
Hi Laurent, Thank you so much for the response. The main functionality here is, we are looking to send the personalized dynamic content of each recipient as an attachment in the email. Here we have tried .odt functionality (The content of of the file is personalized and converted to pdf during the delivery of each message) but it is throwing above attached error and also we are not looking the PDF format as attachment. To overcome this, I have a thought to set the option dynamically like above a...

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764

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0

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1
Re: Emails are not getting triggered when we use "add a script" to setoption in email content - Adobe Campaign 04-10-2021
HI Manoj/Team, When we try to use the pdf functionality, we are getting below error from from preview. Thanks

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774

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0

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0
Re: Emails are not getting triggered when we use "add a script" to setoption in email content - Adobe Campaign 04-10-2021
Hi Manoj, Thank you so much for the quick reply. We are using the set option as below in email delivery's HTML Content.For Point2: Looks like we need to install libreoffice application in marketig side which is not possible.at present and hence looking for other solutions. Thanks

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789

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0

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