Hi @Ryan_Roberts_ - There are multiple Pages with unique URLs where this test is delivered, but no redirect has been added to those pages. I spoke with customer care yesterday and they shared the following, which seems to explain a possible cause. In our case I think it's either point 1 or point 3. ...

Hello all, I have an A/B activity where I'm seeing traffic enter both experiences. What initially brought my attention to this was interaction with the chat widget (~10%) in the control variant -- Live Chat Button Opened. See Venn diagram and data below. This is unexpected because the widget is bein...

@Ryan_Roberts_ - Turns out, unbeknownst to me, our dev environment is not configured for A4T reporting. Because we were QAing an activity in our staging environment, there was no data being captured. Switching to production, and using activity qa links, addressed the issue. Shortly after that, I was...

Hi @Ryan_Roberts_, This makes sense. We were having trouble with setting the report suite to Analytics when this activity was created. This resulted in changing the default reporting source to Analytics in the account settings, and why I thought it may have something to do with the Target Activity n...

Hello community, I'm struggling with something, and hope you can provide some clarity. I've created an A/B activity using Analytics as the reporting source. We have a premium account with A4T integrated. However, after activating my test in our staging environment I don't see the activity in the TAR...

I was just asked about this. For added clarity, does the media need to be onsite, or can it be paid media (i.e. display banner, social ads on FB/Instagram)?

Hello Community, I'm having trouble getting the geo-targeting rule to work. I thought it was an out-of-the-box solution. Am I wrong? I simply want to set the geo-location for Australia, New Zealand, or United States. To verify I'm using mboxOverride.browserIp and getting IP's by country: https://lit...

I have an XT activity that I want to QA in staging and production environments using the ActivityQA URLs. The problem I'm having is, the activity is visible with or without the qa url, and regardless if the test is live or not. Obviously I don't want this to be visible to the public before qa'ing. I...