Hello, It is not uncommon to see immediate opens or clicks on emails due to anti-virus programs that scan and click on the emails as soon as they come in. These scanners can also cause multiple clicks and opens within a short timeframe as well, so you may see that in the logs as well. Regards,Craig

Hi Prachi, I believe the API can handle this. That said, 6.1.1 is no longer supported as of March 29th, 2022, so it is highly recommended that you upgrade to the latest version of Campaign if you want to proceed as Support and R&D would be unable to assist in troubleshooting if you hit any snags whi...

Hi Santiago, There are numerous causes for this type of error. The most common occurs when a user attempts to view a mirror page that has expired. That said, in some older versions of Campaign (before 9122) there was a bug that caused the same problem, and this error can occur if there are bad heade...

Hello, Please review https://www.adobe.com/privacy/opt-out.html which goes through how to unsubscribe yourself from any mailing lists. Regards,Craig

Hello, Please review https://www.adobe.com/privacy/opt-out.html which goes through how to unsubscribe yourself from any mailing lists. Regards,Craig

Hi Keerth, Unfortunately, the act of keeping interim results creates temporary tables. These tables cannot be dropped unless the interim results have been removed from the workflow and the Database Cleanup workflow is able to drop them. Additionally, please note that documented best practices warn a...

Hello Robert, There are two areas that would impact the tracking activity and the storage. For your first question: You need to set the validity limit of your delivery resources. This is what determines whether or not a tracking URL will still report back after being opened or clicked. By default, i...

Hello Mabob, The only difference between the first and second options is that the first option also allows filtering from fields brought in from the inbound transition into the activity as well as additional data. Regards,Craig

Hello Ofattah, Since these are all Oracle errors I would recommend doing a web search on the errors themselves. I just ran a search for each error and found several articles noting the possible causes and fixes. As I don't have access to your database and cannot confirm the exact solution, I will le...

Hi Federico, You may be able to extend the workflow schema and create a specific field that notes individual workflow activities contained in a workflow. That said, as I have not seen this implemented before, I cannot tell you how exactly to do this or if there will be any significant performance im...