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Craig_Thonis
Craig_Thonis
Online

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Re: CC email for transactional emails/message center emails - Adobe Campaign 07-11-2019
Hello Ravish,The Campaign application does not support CC. It has some limited functionality for BCC for the case of email archiving (see below).Help doc:Email archivingCraig

Views

3.0K

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1

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0
Re: Amazon SQS and Campaign classic integration - Adobe Campaign 07-11-2019
Hello,ACC does have the ability to handle SQS. That said, from what I can see every implementation required custom javascript to be implemented so I'd recommend reaching out to your Adobe rep to enlist the assistance of Adobe Professional Services.Regards,Craig

Views

1.2K

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1

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0
Re: ACS - Organizational units - Adobe Campaign Standard 29-10-2019
Hi Giuliap,Are you talking about retroactively updating existing profiles or new incoming profiles? Also if new profiles, how are they being created?Regards,Craig

Views

4.8K

Likes

2

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0
Re: Remove some recipient from Prepared delivery status - Adobe Campaign 10-10-2019
Good point Jyoti, though one question. If the delivery target and content is already prepared then hasn't the delivery executed both pre and post typology checks?

Views

11.8K

Like

1

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0
Re: Remove some recipient from Prepared delivery status - Adobe Campaign 09-10-2019
Hello Kaushal, When a Campaign target is generated it cannot be altered once the delivery has been compiled. The only way to alter the population would be to stop the delivery, update the targeting workflow, or list, etc, that you are using target a population and recompile the delivery.Regards,Craig

Views

11.8K

Like

1

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0
Re: Error while opening the delivery - Adobe Campaign 19-09-2019
Hello Vinoda, Typically this error means that the delivery that you are attempting to open is deleted. Typically if you are trying to open a delivery activity when this occurs it usually means that you copied and pasted a delivery activity from another workflow into a new workflow and the activity is still referencing the previous delivery.If this is the case, the recommendation would be to create the delivery from scratch and not use copy/paste as it can be rather problematic.Regards,Craig

Views

1.3K

Likes

2

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Re: To use the survey feature in Adobe campaign do I need a separate license from Adobe?. - Adobe Campaign 05-09-2019
Hello Subramanya, Survey Manager is a separate module within Campaign. If it wasn't purchased and installed as part of your initial contract you will need to reach out to your Adobe Account or Sales rep to purchase the module.From there it can be installed and configured for use.Regards,Craig

Views

1.2K

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1

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0
Re: Set up recurring campaigns to not send out emails on holidays - Adobe Campaign 05-09-2019
Hi Starr, Outside of perhaps some custom scripting within the workflow, there isn't any way for the Campaign application to know if the date of send is going to be on a holiday. For recurring deliveries, you could potentially set them up ahead of time to have the last occurrence prior to a holiday, but it would require manual intervention to restart them after the fact.Regards,Craig

Views

1.5K

Like

1

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0
Re: Litmus inbox rendering error - Adobe Campaign 22-07-2019
Hi Naveen, Typically when we have seen this issue in the past it's because the credentials for litmus are either incorrect or need to be reset. I'd recommend reaching out to Adobe Campaign Support and having a ticket opened directly as we'll need to work to ensure that the litmus account is active and credentials are accurate.Regards,Craig

Views

1.8K

Likes

2

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Re: OPT out URL shortening in SMS deliveries - Adobe Campaign 12-07-2019
Hi Ihm, On the Campaign side of things, it's typically recommended to use short codes as mentioned above to avoid this limitation.Regards,Craig

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2.5K

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0

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0