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Identifying long running waits/workflows - Adobe Campaign 13-05-2021

Hi all, We have already established that having too many Wait activities (waiting for 1+ hour) in multiple workflows can leave the underlying runwf process running unnecessarily on the server thus taking a hit on performance. With that in mind, I'm trying to search for workflows that ran for too long, say 4 hours eg: it started at say 10:00 and finished at 14:00. The workflow may have waited (Wait activity) for 3.5 hours and so have actually taken just 0.5 hour to finish. What's the best possibl...

949

Anyone on ACC v7, build 9182? - Adobe Campaign 12-10-2020

Hiya folks, We're fully hosted and just upgraded to the latest "RC" build 9182 and was wondering if any of y'all have it too. We've already had 2-3 observations which we have reported with Support and are awaiting their response, a) Accessing heatmap crashes the client console almost every time, especially when you choose a date different than today's.b) Active Profiles doesn't show up on the Control Panel. The tech workflows that feed to it also fail frequently citing a SQL failure reasons.c) W...

356

Re: Identifying & dropping orphan temp tables - Adobe Campaign 21-09-2020

For the benefit of all who come here with the same query/issue, I'm marking the above as unresolved as I realize that although the comment is helpful/relevant but does not cater to the issue in hand.

1.5K

Re: Identifying & dropping orphan temp tables - Adobe Campaign 19-08-2020

Is there a way to list down all temp tables based on their create date?

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Low open rates on microsoft, outlook domains? - Adobe Campaign 01-07-2020

Hi all, Recently, we've been noticing a low open rate for customers on the hotmail, outlook domains. It could be that our emails are landing in the ‘Other’ tab within the Outlook app and hence not being seen by customers. If this is the case there will be people who are just not seeing our comms and therefore missing to open them.It could well be that opens appear lower than other domains due to emails not rendering properly on open, but it would be good to have your opinion to see if there's so...

901

Re: Question on Load balancing in Adobe Campaign Classic - Adobe Campaign 30-06-2020

Hi Prasanna, I have no knowledge of the ACC architecture but we were kinda struggling to understand our architecture too. The only difference is that we are completely hosted and so it's a complete black-box for us. We know we are on the Linux + TomCat + Postgres stack. We have 1 instance URL (specified in the client console login screen) but I think that links/corresponds to 1 of the 4 servers we have. We know a little bit about the different components (web, mta, wfserver etc) but don't know h...

806

Re: Identifying & dropping orphan temp tables - Adobe Campaign 25-02-2020

Thanks Amit, Inder & Craig for your responses. Would appreciate if you can comment on, If I'm not wrong, the naming convention for a workflow temp table comprise of wkf_ (or something similar). If we can somehow have a javascript scanning through the database to identify workflow temp tables present for workflows that are missing/deleted, can't we drop all such workflow temp tables? Or as an alternative, a javascript for dropping workflow temp tables that are older than X days (say a month, as I...

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Re: Limiting records for test runs - Adobe Campaign 25-02-2020

Hi Jon & Craig, Totally agree that we need a pre-prod region and that no testing/build activity should be performed on Prod. But that's how we are, without a pre-prod region. Given the situation we're in (and in general, for all other customers too), don't you think having the ability to limit records flowing from 1 box to the other, be helpful? As for saving the interim results, trust me, we have always encouraged users to not make use of this but end users are end users 🙂 -wALF

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Re: Concurrent processing in Fork - Adobe Campaign 25-02-2020

I would've thought ACC would also provide that parallel execution just like Unica (it's quite common/expected tbh). There could be multiple use cases, for eg: Fork spawning 3 branches in the order belowa) labelled Heavy (takes roughly 30 mins to complete) and then finally outputs an email delivery and ends.b) labelled Moderate (takes roughly 15 mins to complete) and then finally outputs another mail delivery (to a different set of customers) and ends.c) labelled Light (takes 2 mins to complete) ...

1.4K

Re: ACC: Older logs - Adobe Campaign 17-02-2020

Indeed, I played around with newest to oldest. I can confirm there are logs for previous dates.

1.6K

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