since ‎27-02-2008
‎15-10-2020
JillsMatthew
Level 4
Re: SC New Interface
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JillsMatthew

JillsMatthew
- Adobe Analytics
Hi Richard,You can launch the search box from any report/page by simply hitting "/" keyHowever, not including admin options in the search results is still a major concern.

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Re: SC New Interface
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JillsMatthew

JillsMatthew
- Adobe Analytics
Overall - 'Frequent reports' and 'Report History' are really helpful, otherwise, for me it is the same effort to access reports (or may be one additional click to open 'View All Reports' screen). It would have been better if you continue to display Admin options in report search results. Now if I want to see 'Classification Importer' or 'Scheduled reports' or anything like that, I have to navigate through the entire menu.Very inconvenient!!! I was just getting used to the search feature for acce...

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Adobe Analytics Navigation Changes
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JillsMatthew

JillsMatthew
- Adobe Analytics
Go through the below link if you don't want to get a surprise from Adobe while logging in to SiteCatalyst post 18th Sep maintenance release.http://adobe.ly/1qWckyu

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Re: How to set default metrics in Ad hoc analysis
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JillsMatthew

JillsMatthew
- Adobe Analytics
No worries Tomo - You can submit it as a new idea here: http://ideas.omniture.com/

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Re: How to set default metrics in Ad hoc analysis
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JillsMatthew

JillsMatthew
- Adobe Analytics
Hi,I don't think you can set default metrics for each individual reports. However you can set a global default metrics for Custom Traffic (sProp) and Custom Conversion (eVar) Reports separately.Go to Tools >> Settings >> Ranked >> Default Metric(s) and select your default metrics

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Re: Ability to SHARE Segments to a Select Group of People
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JillsMatthew

JillsMatthew
- Adobe Analytics
You can add this as a new feature request in Adobe Ideas Exchange - http://ideas.omniture.com/

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Re: Ability to SHARE Segments to a Select Group of People
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JillsMatthew

JillsMatthew
- Adobe Analytics
Hi Kim,Hope this link will help you: http://j.mp/1qTPyV2Depending on your permissions, you can share segments with your whole organization, groups, or individual users.In Discover go to Segments >> Segment Manager >> Select your segment >> Click Share from the top menuRegardsJills

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Crashes report in iOS life cycle metrics
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JillsMatthew

JillsMatthew
- Adobe Experience Cloud Mobile
Hi,I have a question regarding Crashes report in iOS life cycle metrics. Can someone please explain how 'Crashes' report is tracked in SiteCatalyst?"Triggered when the application does not exit gracefully. Event is sent on application start after crash (the application is considered to crash if quit is not called)."We found the above in documentation, but we need more details. What is a quit and when is it called/triggers usually?The reason why I'm asking is because we are seeing a massive incre...

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Re: Debugging tools for native apps?
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JillsMatthew

JillsMatthew
- Adobe Experience Cloud Mobile
Alv86 wrote... But is there anything other than for OSX operating system? I'm working on a Windows PC. You can use Fiddler (http://www.telerik.com/fiddler) or Charles (http://www.charlesproxy.com) to debug Android/iPhone apps tracking in Windows PC

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Re: Report Builder - Scheduled reports not received
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JillsMatthew

JillsMatthew
- Adobe Analytics
Did you set any outlook/inbox rules to filter these type of messages? Try disabling all rules for your mailbox.

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Re: Sudden rise in spurious traffic
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JillsMatthew

JillsMatthew
- Adobe Analytics
Do you have any contents that is shared/accessible from other websites? e.g. do you have your video players embedded on other websites? Or any social share widgets that has custom link tracking, OR any other such instances?In such cases you will see those visits/visitors in your report suite, but there will not be an increase in page views (because video views or custom link tracking will not count as page views)Also check your exit links report for any unexpected domain values. Someone might ha...

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Re: Saint with range
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JillsMatthew

JillsMatthew
- Adobe Analytics
For cases like these where you have fixed values to classify, it will be easier to have a manual upload of the SAINT file.

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Issue while creating segment in AdHoc Analysis
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JillsMatthew

JillsMatthew
- Adobe Analytics
We are facing the below issue for some days now. Just wanted to check if it is happening only for us, or anybody else is also facing the same issue:While creating a segment in AdHoc Analysis for Country=United Kingdom, segment builder doesn't list all countries in the drop down list.[img]Screenshot - 17_06_2014 , 17_14_23.png[/img]If we type United Kingdom in the list box, segment builder automatically erases whatever we typed, and selects some random country from list.If at all I manage to type...

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"Safari" and "Mobile Safari" in browsers report
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JillsMatthew

JillsMatthew
- Adobe Analytics
Can someone please explain what is the difference between "Safari" and "Mobile Safari" on Apple iPad?[img]Screenshot - 17_06_2014 , 09_22_18.png[/img] Thanks

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Re: Report Builder Not Working At All Now
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JillsMatthew

JillsMatthew
- Adobe Analytics
We are seeing some new issues this morning. All our scheduled reports that has Site Totals >> Total Time Spent in it are failing. All those reports were delivered successfully until yesterday.It is becoming more and more annoying now. Each maintenance release of Adobe creates new issues. Disappointing!!!!

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Re: Report Builder: How do I delete old dynamic control now referred to as "#REF"?
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JillsMatthew

JillsMatthew
- Adobe Analytics
After deleting the control, did you try closing and reopening the excel file? For me when I reopened the file, there was no #REF

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Video Tracking
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JillsMatthew

JillsMatthew
- Adobe Analytics
Does SiteCatalyst really care how I am sending video metrics to SiteCatalyst?I mean, is it mandatory that I must use media object for video tracking? Alternatively, for each event/milestone, can I send the values using custom link tracking methods?Will it make any difference in the reports?ThanksJ M

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Re: Redirect tracking
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JillsMatthew

JillsMatthew
- Adobe Analytics
Hello Tulasi,Did you try any of these methods? (Assuming that the destination is 3rd party URL)Exit_Link_Tracking_Redirects: http://adobe.ly/1oabJrVUse_a_Jump_Page: http://adobe.ly/1dbCszVHost_Your_Own_Redirect_Service: http://adobe.ly/1eNbuyM

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Re: NS_BINDING_ABORTED error in HTTFOX
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JillsMatthew

JillsMatthew
- Adobe Analytics
NS_BINDING_ABORTED error happens because the browser is navigated away from the page before it receives a response from adobe server. You can use a HTTP proxy tool like Fiddler or Charles to see the correct response codeThis Adobe article explains about this in detail: http://adobe.ly/1op9SQ5

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Re: Issues with Scheduled Reports 10 Feb 2014
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JillsMatthew

JillsMatthew
- Adobe Analytics
We have some issues with our DWH and ARB scheduled reports.Here are the respective incident numbers. Can you please have a look?Datawarehouse: 140210-000023Report Builder: 140211-000123 Thanks

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Re: Issues with Scheduled Reports 10 Feb 2014
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JillsMatthew

JillsMatthew
- Adobe Analytics
Hi Russ,Can you please check incident 140226-000056 as well? This is again related to Report Builder scheduled reports.Also, 140210-000023 and 140211-000123 are still not resolved.Thanks

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Re: How to record Visit ID in an eVar?
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JillsMatthew

JillsMatthew
- Adobe Analytics
Hi Barbara,Did you try using s_vi to store SiteCatalyst cookie values?e.g. s.propXX="D=s_vi"This link provides more details of Dynamic Variables: http://adobe.ly/1fQfYa9

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Re: Can I overwrite classification values populated by Classification Rule Builder?
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JillsMatthew

JillsMatthew
- Adobe Analytics
Hi Kerri,Classification Rules execute in the order they appear. So always the last matching rule wins.Try setting "Other" as the first set of rules in your rule builder. Then add the rule for your specific values. In this way, all values will set to 'Other' by default. If there is a value found in cid then for that campaign the values will be overwritten by the second set of rules.e.g.Rule1: Channel="Other"Rule2: Program="Other"Rule3: Region="Other"Rule4: Activity="Other"Rule5: Channel={Values f...

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Re: Issues with connection to Analytics
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JillsMatthew

JillsMatthew
- Adobe Analytics
I'm seeing the error whenever I leave the report open for a prolonged period.I think if you enable "Remember me" option while logging in, and then keep your browser idle for a long time with the SiteCatalyst reports open (> 1hr), you will get redirect loop error.

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Custom Link tracking with page level variables
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JillsMatthew

JillsMatthew
- Adobe Analytics
Hi,Is there an easier way of sending all the SC variables populated on a page again using custom link tracking - I'm looking for an option other than including all those variables within linkTrackVars/linkTrackEvents and triggering the s.tl() function?e.g. During a page load, I've values for 10 props, 15 eVars and 3 events.For some reasons, I want to track all those variables again using custom link immediately after the page view (so that it will not be counted as a second page view).What is th...

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Re: Total number of Unique page(s) recorded in a time frame
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JillsMatthew

JillsMatthew
- Adobe Analytics
You can use a serialized event to track your unique page views. Use a UNIQUE hash value for each page as the Serialization ID.Depending on your requirement you can include date, month, week etc while generating the hash keyhttps://marketing.adobe.com/resources/help/en_US/sc/implement/event_serialization_impl.htmlCheers

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Re: Omniture SiteCatalyst SAINT File Uploads to FTP
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JillsMatthew

JillsMatthew
- Adobe Analytics
Did you include the .fin file also to FTP folder?When you upload SAINT files through FTP server, there should be an empty .fin file with the exact Name as that of your classification file in FTP (e.g. Classifications.txt & Classifications.fin)

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Re: Big discrepancy in Google analytics and Site Catalyst visits
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JillsMatthew

JillsMatthew
- Adobe Analytics
Ok, in your case then v15 is not the reason. Sorry for the confsuion.

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Re: Big discrepancy in Google analytics and Site Catalyst visits
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JillsMatthew

JillsMatthew
- Adobe Analytics
Are you seeing the discrepancy for this month?Were you using SC14? From 1st Nov, SiteCatalyst report suites are migrated to v15 platform. The visits calculation in v15 is different from that of v14. You will see more visits in v15 because v15 include the visits from visitors that do not accept persistent cookies. JM

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Low Traffic in SiteCatalyst
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JillsMatthew

JillsMatthew
- Adobe Analytics
Hi,Just wondering how low traffic values are considered when used in:Segments: If I create a SiteCatalyst/Discover segment where some entries from Low Traffic meet my segment conditions, will all those entries available in my segmented report, or only the values that are visible in SiteCatalyst UI are considered in segments? Classifications: Same question as above - If I create an auto classification rule, will all those entries be classified, or only the values that are visible in SiteCatalyst ...

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