Hi there, I believe I have encountered a product issue in Adobe Campaign Standard and was hoping for help. When trying to send a push notification to an iOS device, an error is generated which says that the "Platform APNS does not exist" for the instance.We believe this is a PEM certificate issue (a...

Hi there, We are having an unexpected error with sending SMS that occured out of nowhere (with no config changes happening in the days leading up to it). Basically, when trying to send SMS, an error appears in the delivery logs that says:Error in delivery part 15290614: INT - 150003 Cannot open an H...

Hi there,I understand that - in my CRM Connector activity I have mapped the SF fields to the AC fields, but I don't see how I can associated the relevant records in SF with a record in AC. Where do I configure the identification of a specific record across both? Or does it not even work like this? S...

Hi there, I am trying to import data from my Salesforce CRM into Adobe Campaign but there is no documentation on a key step of the configuration. My question is, how do I create a link/reconciliation/define identifiers across Campaign and Salesforce, so that I can import data for specific people? Fo...

Hello Timf - one of our devs had solved this issue earlier today, and this indeed was the problem.appreciate the input good sir

Hey Wodnicki,This was not the issue - has been configured correctly and double checked after your post.Any other ideas?

Hi all,Am having a very frustrating error regarding iOS push notifications. Adobe Support were not able to assist on this one.We are trying to send Push notifications to a new version of our iOS app.However, when we try to send a message, we receive the error: Error 'Connection or unexpected error' ...

Hi all,I had some quick questions around Transactional Messaging.a) Is this a separate module that needs to be purchased/added into license?b) Are all the events in Transactional Messaging triggered by SOAP Calls?c) When using a SOAP call/other triggers for Transactional Messaging - Can it personali...

I know this is a delayed response but thank you very much Vipul, this worked.

We are trying to set up the integration between Adobe Campaign Classic and an Amazon AWS S3 bucket, but we are having an issue with the integration.I am seeing an error in the file transfer function in our technical workflow that is pushing Campaign data to the S3 bucket.The error says:CRL-290162 AW...