Hi there, I believe I have encountered a product issue in Adobe Campaign
Standard and was hoping for help. When trying to send a push
notification to an iOS device, an error is generated which says that the
"Platform APNS does not exist" for the instance.We believe this is a PEM
certificate issue (as app subscribers are appearing in the subscriptions
as expected), however, we are unable to insert a new PEM certificate
into the platform. We are operating in our ACS Staging instance, and an
error ...
Hi there, We are having an unexpected error with sending SMS that
occured out of nowhere (with no config changes happening in the days
leading up to it). Basically, when trying to send SMS, an error appears
in the delivery logs that says:Error in delivery part 15290614: INT -
150003 Cannot open an HTTP connection with server
acXXXXX.adobesandbox.com'.\ Can anyone think of what this? Has our SMS
Gateway provider changed settings on us with no/short notice? Thanks
guys
Hi there,I understand that - in my CRM Connector activity I have mapped
the SF fields to the AC fields, but I don't see how I can associated the
relevant records in SF with a record in AC. Where do I configure the
identification of a specific record across both? Or does it not even
work like this? SF data populates the AC SFDC table, and then I have to
use that data and query it within AC to enrich/change dimension/etc? Not
sure
Hi there, I am trying to import data from my Salesforce CRM into Adobe
Campaign but there is no documentation on a key step of the
configuration. My question is, how do I create a
link/reconciliation/define identifiers across Campaign and Salesforce,
so that I can import data for specific people? For example, I tried to
import data from salesforce into the same fields in my Campaign schema
(I have fully configured the external account, and my enumerations +
sfdc tables are created).I receive the...
Hi all,Am having a very frustrating error regarding iOS push
notifications. Adobe Support were not able to assist on this one.We are
trying to send Push notifications to a new version of our iOS
app.However, when we try to send a message, we receive the error: Error
'Connection or unexpected error' when generating frame to sendOur app
devs are unsure as to the cause of this, as are the Campaign team.Does
anyone on here have an idea what the fix is?Please note - this latest
version of app is push...
Hi all,I had some quick questions around Transactional Messaging.a) Is
this a separate module that needs to be purchased/added into license?b)
Are all the events in Transactional Messaging triggered by SOAP Calls?c)
When using a SOAP call/other triggers for Transactional Messaging - Can
it personalise one of the triggered EDM deliveries to personalise base
on data existing in the Schema? If so - will the SOAP call have to
specify the recipients primary key or something, then be able to
auto-pers...
We are trying to set up the integration between Adobe Campaign Classic
and an Amazon AWS S3 bucket, but we are having an issue with the
integration.I am seeing an error in the file transfer function in our
technical workflow that is pushing Campaign data to the S3 bucket.The
error says:CRL-290162 AWS Error 403 while requesting to upload the
queryI know this is an error with permissions/login etc. into the AWS S3
bucket. The issue is most likely due to lacking the correct sever side
encryption. I...
Hi there,I have a marketing use case where I need to personalise emails
for every recipient with a custom text field in the email. It is not a
campaign we will run regularly and I don't want to create a field in the
schema for this.Is there any functionality in Campaign to store a
generic text field for a recipient and query this field in workflows,
without updating the schema?EG: Would it work to do a list update where
you create a list with its own table where the columns are all the
fields in...
Hi Vipul,THis is for ACC. There is no folder specification after
importing the XML. It just has a close button after the import is
complete.Also thanks for all your help around the forums. You are doing
great work
Hi all,I have succesfully exported a package from staging to prod. But I
can't see it once I import it into production. The package is just a
workflow and going to tools>advanced> import and importing the package
all works fine but once this is complete I dont know where the package
is.Please adviseThanks so much in advance to anyone who helps!
Hi Vipul,Just following up on this. When we export packages, should we
export them as XML then update them as XML in the target environment/Is
there another easy way that I am missing?Thanks
Hi Vipul,Firstly thanks for all your help in the forums. You are a great
help to many of us Campaign users.Adding this named right does not allow
my user execute the workflow. I have given the test user and others
users every named right including this one (but not including
administration) and still it can not execute the workflow.Do you have
any other ideas as to how to fix this issue?Please note: the error that
appears now is 'SOP-330011 Error while executing the method 'Wakeup
Task' of servi...
Hi all,I am trying to create operator groups for my new instance of
Campaign Classic. However, only Admin rights allow operator groups and
operators to execute a workflow.I have given read/write/delete access to
the Campaign Management folder, and literally every other named right
and operator group (besides Admin), yet still, the users in question can
not execute a workflow.The error that appears is:QUE-370030 You do not
have the rights needed on folgder of identifier 3756 (documents of type
'W...
Hi all,Just a quick question. How can I build a web
form/application/smart link that people can click in Adobe Campaign to
unsubscribe from my mailing list?Is there a way to make an opt-out link
that when clicked, the person can tick boxes such as "do not contact me
with any communication" "do not contact me by sms" "do not contact me by
email" etc. ? I am guessing I have to build a new web form and map it to
schemas such as iBlacklistEmail etc. but I have no idea where to begin.
I don't know wh...
