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HaiTechEric
HaiTechEric
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  • Hi there, Product Manager for report builder, here.I am running report builder version 4.7.34 and pulled a simple geo-segmentation cities report for yesterday in both reports & analytics as well as report builder (See attached screenshot). It looks like everything matches to me. I would check to mak...

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  • There are new security settings that have caused problems, and I believe Client Care has a solution available for them.

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  • Hello Hans,I would love to help you, but unfortunately my position at Adobe was eliminated. Please reach out to Anthony Morelli (amorelli@adobe.com) to continue this conversation. I wish you the best and hope Adobe can resolve this issue for you soon.Regards,Eric Hansen

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  • Hi Hans,Happy to look at this. I see that this issue is being addressed by the API team in the next major release of their Reporting API, expected to come out early next year. I verified that the fix is forthcoming.Thanks,Eric

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  • Hi Hans,Product Manager for report builder here. There have been some issues around video that were being addressed at an API level, but I would be happy to take a look at the issue of concern to see if I can help push it along any further. Do you have a Client Care ticket number I can reference?Tha...

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  • Hi Aparna,This issue can happen when cells that are a part of a report builder request are deleted or drastically modified so that report builder cannot parse the input or output locations in excel. If you edit the affected requests, you can re-specify the input and output locations and that should ...

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  • This sounds like an implementation change might be responsible for the jump in discrepancy. I would also audit the technology used to access your site to determine potential differences in sources of traffic (i.e. browsers blocking javascript, increase in bot traffic, etc.).

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  • Shameless +1 plug for my colleague Brent's book: Web Analytics Action Hero!http://www.adobepress.com/store/web-analytics-action-hero-using-analysis-to-gain-insight-9780321794017

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  • As a follow-up to this post, report builder can automatically convert ExcelClient created data blocks, so if you have a copy of the delivered report as it was scheduled from ExcelClient v13.5, you can easily upgrade to a report builder scheduled workbook.

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  • The latest version of the Clickmap plugin is 2.3.26. If the version installed is different from this, try clearing your browser cache and download the plug-in again. As an alternative trick, you can change the sc.omniture.com or sc2.omniture.com to sitecatalyst.omniture.com or sitecatalyst2.omniture...

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