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Why is the Mirror Page Link still active after the 60-day retention period in AJO?

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Level 2

Hello to everyone,

 

According to the documentation, "The retention period for a mirror page is 60 days. After that delay, the mirror page will no longer be available." However, I conducted a test with an email sent in July 2024, and the mirror page link is still active.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/email/design-email/add-c...

Could someone clarify why this is happening? Is there an exception or specific configuration affecting the retention period in this case?

 

Regards,

Diego P.

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1 Reply

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Level 4

Hi @dparraa ,

 

I am also facing same issue please let me know if you get any solution.