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SOLVED

Trigger based Journey version setup

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Level 1

Hi Team,

 

I want know how to configure the journeys, where i need to run the following different journey version based upon the successful triggers.

 

Eg. If JourneyVersion1 is successfully run then the Journeyversion2 should run.

 

Please suggest.

 

Reagrds,

Yashwanth

1 Accepted Solution

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Correct answer by
Employee

You will have to control it using the scheduling options on the read segment / audience journey.

 

Assuming the final node is a message - you can use the message feedback dataset attributes (of the previous journey ) in the audience criteria of the subsequent journey but this means you will have to wait for the daily batch segmentation job to be run and use the schedulers accordingly.

View solution in original post

4 Replies

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Employee

If it is an event based journey, you could use jump activity to invoke the second journey. You can take a look at the guardrails here https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journe...

 

I am assuming its two different journeys as you cannot have two different versions of the same journey live at the same time. When a new journey version is published, previous version is closed.

 

dugganab_0-1727348861676.png

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/journey

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Level 1

Hi,

 

Actually, we have read audience in use for Journey A, B and C. I need to run these set of journeys in sequence on successful run base like Journey A--->B--->C.

 

Please any other suggestions. It will help our process to run smooth.

 

Regards,

Yashwanth 

Avatar

Correct answer by
Employee

You will have to control it using the scheduling options on the read segment / audience journey.

 

Assuming the final node is a message - you can use the message feedback dataset attributes (of the previous journey ) in the audience criteria of the subsequent journey but this means you will have to wait for the daily batch segmentation job to be run and use the schedulers accordingly.

Avatar

Level 7

@YashwanthPo  limitation as one journey at the time, considering using Condition before 1st journey ends and route to path 2 and path 3 , considering Path 2 depends on the imitated journey outcome