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SOLVED

Targeting multiple batch audience in AJO journey

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Level 7

Hi there,

 

Is there a way to include multiple batch audiences at the start of the journey? Using the Read audience node, I can only select 1 audience, and the only solution I can think of is creating another audience in AEP that contains the multiple audiences - but that's not efficient work.

 

Thanks.

1 Accepted Solution

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Correct answer by
Employee

No, It's a single entry point. You can explore audience composition if that helps (union or intersection depending on your use case).

 

https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/ui/audience-composition

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3 Replies

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Community Advisor

@akwankl You can't have more than one audience to start of the journey. As you mentioned try to combine the audiences using the include option in the audience setup to create a combined audience to use in the journey.

Thanks, Sathees

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Correct answer by
Employee

No, It's a single entry point. You can explore audience composition if that helps (union or intersection depending on your use case).

 

https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/ui/audience-composition

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Level 1

how would you advise scenarios then where the journey starts with a read audience activity, but someone places an audience qualification activity later in the journey. Wouldn't that be qualifying a second audience because there's no restriction to the number of audience qualification activities I can place?