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I
Ikmoo
Level 3
August 25, 2022
Question

Sending Journey data within AEP

  • August 25, 2022
  • 3 replies
  • 6108 views

Hi, I have a created a Journey for POC but wanted to send the data within AEP/AJO itself to successfully test the Journey. Is there any possibility to do that? Kindly let me know

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3 replies

P
pradeep_kumar_srivastav01
August 25, 2022

You can use update activity in your journey to save/modify any attributes in your schema/dataset and then can verify.

    I
    IkmooAuthor
    Level 3
    August 25, 2022

    Hi Pradeep,

    Thanks for the response. Will try that but I want to know whether we can able to send the Journey data back to AEP itself.

    Any idea?

      Pradeep_Kumar_Srivastav
      Community Advisor
      Pradeep_Kumar_SrivastavCommunity Advisor
      Community Advisor
      August 25, 2022

      Hi @ikmoo what type of journey data do you wants to send into AEP. Can you please provide more details.

        Pradeep_Kumar_Srivastav
        Community Advisor
        Pradeep_Kumar_SrivastavCommunity Advisor
        Community Advisor
        August 25, 2022

        Reposting from actual account. Use Update Profile action to update any attribute through your journey. 

          I
          IkmooAuthor
          Level 3
          August 25, 2022

          Hi Pradeep,

          Thanks for the response. I want to know whether we can able to send the Journey data back to AEP(RTCDP) itself

            ishanishah
            ishanishah
            Level 2
            August 26, 2022

            All your journey data should be available in RTCDP.

            1. The attributes you use to create the journey is already available in RTCDP datasets.

            2. The journey logs - delivery or tracking logs is also available under system datasets.

            3. If you have any data coming in through Events and you will have them stored in the associated experience event schema.

            4. Use Update profile activity if you need to update any existing attributes. This gets saved into RTCDP.

            What Journey data are you after?

             

              ramakatt1
              ramakatt1
              September 5, 2022

              Hi @ikmoo 

               

              Please use Update Profile action to update any attribute through your journey and ensure the schema used in it has the option "Profile" enabled in it. Screens below. This way, your data in Schema will be updated as per your journey rules and enabling profile option in the schema ensures the updated data is stitched to unified 360 view of the profiles and synced back to AEP.

               

              Thanks,

              Rajesh

                I
                IkmooAuthor
                Level 3
                September 6, 2022

                Hi Rajesh, Thanks for the response but this suggestion you have provided here for update profile right? Or is this anything related to triggering a real time Journey through event?

                  ramakatt1
                  ramakatt1
                  September 8, 2022

                  Hi Rajesh, Journey worked actually with real time events and also segments, used wait activity to see the count but nothing showed up the journey canvas but we can view that inside the View report that too only with "last 24 hour"  and overall report doesn't show any details. Is this something fault with tool or is this how it works need to find out.

                  Anyway thanks for your response


                  Hi Ikram,

                   

                  As far as i know the counts will only be visible in live (24 hours) or Global reports in a journey and that is how it is built. I have always referred to these reports to see the qualifying counts in a journey.

                   

                  Thanks,

                  Rajesh.

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