Adobe Journey Optimizer

Kevin_RC · 9/21/22

Hello!

A potentially newbie question here - is there a way to send an email proof of the Text-Only version? The system seems to only allow proofs for the HTML version. I understand you can toggle images on/off for the HTML version in your email client, but many email clients will serve up the Text-Only version when you are sending in multipart, so would like to make sure the Text version is QA-ed as well.

Thanks in advance!

Kevin

ramakatt · 9/22/22

Hi Kevin,

We can create a text version syncing from HTML version of our content or customize it by turning off the sync with HTML. More details below and for proofing, it is delivering the HTML versions of proofs only (unlike Adobe Campaign ) when tested in AJO.

However, you can test the same by clicking on render Email and select Text Only client on Litmus.

Create the text version of an email

https://experienceleague.adobe.com/docs/journey-optimizer/using/design/design-email/text-version-ema...

Thanks,

Rajesh

View solution in original post

ramakatt · 9/22/22

Hi Kevin,

We can create a text version syncing from HTML version of our content or customize it by turning off the sync with HTML. More details below and for proofing, it is delivering the HTML versions of proofs only (unlike Adobe Campaign ) when tested in AJO.

However, you can test the same by clicking on render Email and select Text Only client on Litmus.