Expand my Community achievements bar.

SOLVED

Profile re-entrance on new journey version

Avatar

Level 7

Hi there,

 

Say if we have an AJO journey that has profile re-entrance set to 2 weeks, if we create a new journey version after publishing, will the 2 weeks still apply to the same profiles despite it being a new version?

 

Thanks.

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

@akwankl, Consider a scenario profileA is already entered into the journey1 that is set with re-entrance to 2 weeks. It's been a couple of days since then. Now if you create a version of the journey2 using the option close to new entrances. From the new version of the journey (i.e. journey2) that you created will allow profileA to enter into the journey if profileA is part of the audience. Then journey2 will not allow profileA to re-enter for the next 2weeks.

Thanks, Sathees

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

@akwankl, Consider a scenario profileA is already entered into the journey1 that is set with re-entrance to 2 weeks. It's been a couple of days since then. Now if you create a version of the journey2 using the option close to new entrances. From the new version of the journey (i.e. journey2) that you created will allow profileA to enter into the journey if profileA is part of the audience. Then journey2 will not allow profileA to re-enter for the next 2weeks.

Thanks, Sathees