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SOLVED

Journey test mode error - url in the sms

Avatar

Level 8

I put link in the SMS.

Michael_Soprano_0-1734551473262.png

Journey is really simple:

Michael_Soprano_0-1734552319487.png

 

When I try to turn on Test Mode there is an error like that. Do you know why?

{
"error": [
{
"error": "{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"4b9b303\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:3202\",\"uid\":\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the test\",\"errors\":[{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_110\",\"error\":\"Can't bulk publish inline campaigns in journey version '9ca58ad8-893a-4f5a-930a-ce23d8ea27d1'.\",\"additionalDetails\":{\"args\":[\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1\"]},\"scope\":{\"errorDetail\":\"{\\n \\\"errorType\\\" : \\\"http\\\",\\n \\\"errorCode\\\" : \\\"200\\\",\\n \\\"responseContent\\\" : \\\"{\\\\\\\"type\\\\\\\":\\\\\\\"publish_campaigns\\\\\\\",\\\\\\\"workflowId\\\\\\\":\\\\\\\"6fdeb5e9-095d-4c44-b0bd-987536c5964c\\\\\\\",\\\\\\\"runId\\\\\\\":\\\\\\\"2f27bc8d-bbcd-4d1b-b339-062b83fbef25\\\\\\\",\\\\\\\"state\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"D2311EA5651A853B0A495FF3@3c951e2864ccb2d9495cdc.e\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2024-12-18T19:52:22.940366Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2024-12-18T19:53:16.787342Z\\\\\\\",\\\\\\\"startTime\\\\\\\":\\\\\\\"2024-12-18T19:52:22.905841288Z\\\\\\\",\\\\\\\"executionTime\\\\\\\":\\\\\\\"2024-12-18T19:52:22.905841288Z\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"notifications\\\\\\\":{\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"results\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"49840796-5d36-4656-b085-a0031612b569\\\\\\\",\\\\\\\"errorSource\\\\\\\":\\\\\\\"SOURCE\\\\\\\",\\\\\\\"notifications\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"https://ns.adobe.com/aep/errors/CJMCMP-2202-400\\\\\\\",\\\\\\\"title\\\\\\\":\\\\\\\"Message not published\\\\\\\",\\\\\\\"message\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"status\\\\\\\":400,\\\\\\\"report\\\\\\\":{\\\\\\\"additionalContext\\\\\\\":{\\\\\\\"source\\\\\\\":\\\\\\\"SOURCE\\\\\\\",\\\\\\\"sourceId\\\\\\\":\\\\\\\"49840796-5d36-4656-b085-a0031612b569\\\\\\\",\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\"}},\\\\\\\"error-chain\\\\\\\":[{\\\\\\\"serviceId\\\\\\\":\\\\\\\"com.adobe.ajo.campaign.common.exceptions.ValidationException\\\\\\\",\\\\\\\"errorCode\\\\\\\":\\\\\\\"CampaignNotificationModel(type=https://ns.adobe.com/aep/errors/CJMRT-030002-400, title=Please enter details for all mandatory fields for sms surface., message=null, status=400, report=CampaignReportModel(tenantInfo={sandboxName=germany, sandboxId=fcfe69fe-8a14-49c0-be69-fe8a1429c087, imsOrgId=22951DFC64CBD4BA0A495C70@AdobeOrg}, additionalContext=NotificationAdditionalContext(source=null, sourceId=null, errorLevel=null, variantId=null, channel=sms, parameters={channel=sms, fieldPath=domains})), errorChain=null, error=null)\\\\\\\"}]}]}]},\\\\\\\"bulkResult\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1_e27f010a-7626-451a-9446-ab1e7eada1c9\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9ca58ad8-893a-4f5a-930a-ce23d8ea27d1_e...\\\\\\"}],\\\\\\\"isCompleted\\\\\\\":false,\\\\\\\"_links\\\\\\\":{\\\\\\\"_self\\\\\\\":{\\\\\\\"href\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/workflows/6fdeb5e9-095d-4c44-b0bd-987536c5964c\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"self\\\\\\\"}}}\\\"\\n}\"}}]}}"
}
],
"originalError": {
"error": "{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"4b9b303\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:3202\",\"uid\":\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the test\",\"errors\":[{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_110\",\"error\":\"Can't bulk publish inline campaigns in journey version '9ca58ad8-893a-4f5a-930a-ce23d8ea27d1'.\",\"additionalDetails\":{\"args\":[\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1\"]},\"scope\":{\"errorDetail\":\"{\\n \\\"errorType\\\" : \\\"http\\\",\\n \\\"errorCode\\\" : \\\"200\\\",\\n \\\"responseContent\\\" : \\\"{\\\\\\\"type\\\\\\\":\\\\\\\"publish_campaigns\\\\\\\",\\\\\\\"workflowId\\\\\\\":\\\\\\\"6fdeb5e9-095d-4c44-b0bd-987536c5964c\\\\\\\",\\\\\\\"runId\\\\\\\":\\\\\\\"2f27bc8d-bbcd-4d1b-b339-062b83fbef25\\\\\\\",\\\\\\\"state\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"D2311EA5651A853B0A495FF3@3c951e2864ccb2d9495cdc.e\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2024-12-18T19:52:22.940366Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2024-12-18T19:53:16.787342Z\\\\\\\",\\\\\\\"startTime\\\\\\\":\\\\\\\"2024-12-18T19:52:22.905841288Z\\\\\\\",\\\\\\\"executionTime\\\\\\\":\\\\\\\"2024-12-18T19:52:22.905841288Z\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"notifications\\\\\\\":{\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"results\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"49840796-5d36-4656-b085-a0031612b569\\\\\\\",\\\\\\\"errorSource\\\\\\\":\\\\\\\"SOURCE\\\\\\\",\\\\\\\"notifications\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"https://ns.adobe.com/aep/errors/CJMCMP-2202-400\\\\\\\",\\\\\\\"title\\\\\\\":\\\\\\\"Message not published\\\\\\\",\\\\\\\"message\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"status\\\\\\\":400,\\\\\\\"report\\\\\\\":{\\\\\\\"additionalContext\\\\\\\":{\\\\\\\"source\\\\\\\":\\\\\\\"SOURCE\\\\\\\",\\\\\\\"sourceId\\\\\\\":\\\\\\\"49840796-5d36-4656-b085-a0031612b569\\\\\\\",\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\"}},\\\\\\\"error-chain\\\\\\\":[{\\\\\\\"serviceId\\\\\\\":\\\\\\\"com.adobe.ajo.campaign.common.exceptions.ValidationException\\\\\\\",\\\\\\\"errorCode\\\\\\\":\\\\\\\"CampaignNotificationModel(type=https://ns.adobe.com/aep/errors/CJMRT-030002-400, title=Please enter details for all mandatory fields for sms surface., message=null, status=400, report=CampaignReportModel(tenantInfo={sandboxName=germany, sandboxId=fcfe69fe-8a14-49c0-be69-fe8a1429c087, imsOrgId=22951DFC64CBD4BA0A495C70@AdobeOrg}, additionalContext=NotificationAdditionalContext(source=null, sourceId=null, errorLevel=null, variantId=null, channel=sms, parameters={channel=sms, fieldPath=domains})), errorChain=null, error=null)\\\\\\\"}]}]}]},\\\\\\\"bulkResult\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1_e27f010a-7626-451a-9446-ab1e7eada1c9\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9ca58ad8-893a-4f5a-930a-ce23d8ea27d1_e...\\\\\\"}],\\\\\\\"isCompleted\\\\\\\":false,\\\\\\\"_links\\\\\\\":{\\\\\\\"_self\\\\\\\":{\\\\\\\"href\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/workflows/6fdeb5e9-095d-4c44-b0bd-987536c5964c\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"self\\\\\\\"}}}\\\"\\n}\"}}]}}"
}
}

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

@Michael_Soprano 

 

=Please enter details for all mandatory fields for sms surface.

Seems to be an issue with the sms surface channel. Please review the channel and add the mandatory fields.

 

Thanks,

David



David Kangni

View solution in original post

2 Replies

Avatar

Correct answer by
Community Advisor

@Michael_Soprano 

 

=Please enter details for all mandatory fields for sms surface.

Seems to be an issue with the sms surface channel. Please review the channel and add the mandatory fields.

 

Thanks,

David



David Kangni

Avatar

Employee

Since the SMS content includes a URL, its preset should also have a defined subdomain for shortening the URL, which appears to be missing.

dugganab_0-1734793131928.png

 

Reference - https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/create-sms