Expand my Community achievements bar.

Join us for the Adobe Journey Optimizer Community Q&A Coffee Break on 4th September at 8 am PT with Journey Optimizer experts Aaron Forest, Justin Grover, Keara Fausett and Sandra Hausmann.

Email alert notification for email not delivered

Avatar

Level 1

Hi,

   Email action was added in the journey. When journey gets triggered, but email was not delivered to the user. How can we receive the email alert notification for email not delivered to the user. How can we create email alert for above scenario?

 

Thanks in advance!!!

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

3 Replies

Avatar

Employee

@Mailvizhi_Sakthivel 

What was the error you were running into due to which the email was not delivered ?

Avatar

Level 2

Hi @Mailvizhi_Sakthivel,
What would be the use case for this?
You can pull this kind of information from the AJO feedback dataset

Regards,

Avatar

Administrator

Hi @Mailvizhi_Sakthivel,

Were you able to resolve this query on your own or do you still need help here? Do let us know.

Thanks!

 



Sukrity Wadhwa