Capping on number of push notification sent? | Community
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arpan-garg
Community Advisor
arpan-gargCommunity Advisor
Community Advisor
December 5, 2024
Solved

Capping on number of push notification sent?

  • December 5, 2024
  • 1 reply
  • 1225 views

Hi Community members

 

We have a capping api which can limit the number of custom action's call to certain number. Is there any way to control the number of push notification or email sent in a certain time trame? Can this be controlled?

 

Thanks,

Arpan

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Best answer by Mohan_Dugganab

Not exactly capping but you can control the reading rate in case of a batch journey using a combination of waits and percentages https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/journey-use-cases/technical-use-cases/limit-throughput and explore profile cap option https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/condition-activity#profile_cap if that solves your use case.

1 reply

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe EmployeeAccepted solution
Adobe Employee
December 6, 2024

Not exactly capping but you can control the reading rate in case of a batch journey using a combination of waits and percentages https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/journey-use-cases/technical-use-cases/limit-throughput and explore profile cap option https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/condition-activity#profile_cap if that solves your use case.

    arpan-garg
    Community Advisor
    arpan-gargCommunity AdvisorAuthor
    Community Advisor
    December 6, 2024

    Hi @mohan_dugganab  - Thanks for this information. However since push notification is an OOTB action this won't change anything. One solution could be to use profile cap and then if limits are reached then add a wait for few seconds but its not a good solution if the number of profiles are in 10's of thousands. Do you think if there is a better way of doing it.

     

    What we want is to control the number of push notification sent per second, if they are reaching the limit then slow it down.

     

    Custom action capping api will kill the event if the limit is reached, not delay it.

     

    Thanks,

    Arpan

    I
    Adobe Employee
    IvanMi1Adobe Employee
    Adobe Employee
    December 6, 2024

    @arpan-garg In this scenario - would you be looking to set a throttle rate at the channel configuration level, or for a specific Campaign/Journey. Would be good to better understand the need. 

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