We are receiving error messages in the Email Feedback and Tracking datasets and need to notify the Canvas Developers which journeys are receiving the errors. The Email Feedback and Tracking datasets contain the Journey Version ID. We need a way to make a call to Adobe to return the name of the journey using the Journey Version ID.
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No, we don't have these API's currently. This information can be retrieved by querying journeys system dataset
No, we don't have these API's currently. This information can be retrieved by querying journeys system dataset
you can use this query as example and adding journey version Id in the criteria
SELECT
AE._experience.customerJourneyManagement.entities.journey.journeyActionName,
AE._experience.customerJourneyManagement.entities.journey.journeyActionID,
AE._experience.customerJourneyManagement.entities.journey.journeyVersionID,
AE._experience.customerJourneyManagement.entities.channelDetails.email.subject,
JE._EXPERIENCE.JOURNEYORCHESTRATION.STEPEVENTS.PROFILEID,
JE._EXPERIENCE.JOURNEYORCHESTRATION.STEPEVENTS.journeyVersionName
from
ajo_entity_dataset AE
INNER JOIN ajo_message_feedback_event_dataset MF
ON AE._experience.customerJourneyManagement.entities.channelDetails.messageID = MF._experience.customerJourneyManagement.messageExecution.messageID
INNER JOIN journey_step_events JE
ON AE._experience.customerJourneyManagement.entities.journey.journeyActionID = JE._experience.journeyOrchestration.stepEvents.actionID
WHERE
AE._experience.customerJourneyManagement.entities.channelDetails.channel._id = 'https://ns.adobe.com/xdm/channels/email'
AND MF._experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus <> 'sent'
AND AE._experience.customerJourneyManagement.entities.journey.journeyVersionID IS NOT NULL
Thanks,
David
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