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SOLVED

AJO Text with inline html tag converting text into HTML format

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Level 1

Hi AJO support,

 

We are migrating our emails from Adobe Campaign Standard to Adobe Journey Optimizer, have some issue with inline html tags.

AJO is not able covert the text with inline html tags into HTML format.

 

Example:

 

Input:

<p>Welcome to our <strong>website</strong>! We're excited to offer a wide range of <a href="https://www.example.com/products">products</a> that cater to your needs. Whether you're looking for <em>quality</em> or <span style="color: blue;">affordability</span>, we have something for everyone. Don't forget to check out our <a href="https://www.example.com/blog"><u>blog</u></a> for the latest updates and tips.</p>

 

Output : 

<p>Welcome to our <strong>website</strong>! We're excited to offer a wide range of <a href="https://www.example.com/products">products</a> that cater to your needs. Whether you're looking for <em>quality</em> or <span style="color: blue;">affordability</span>, we have something for everyone. Don't forget to check out our <a href="https://www.example.com/blog"><u>blog</u></a> for the latest updates and tips.</p>

 

Expected Results: 

Welcome to our website! We're excited to offer a wide range of products that cater to your needs. Whether you're looking for quality or affordability, we have something for everyone. Don't forget to check out our blog for the latest updates and tips.

 

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @SathishkumarVi 

 

You can instead use html box content as workaround.

 

DavidKangni_0-1723756701589.png

Thanks,

David



David Kangni

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

Hi @SathishkumarVi 

 

You can instead use html box content as workaround.

 

DavidKangni_0-1723756701589.png

Thanks,

David



David Kangni