AJO - Jump activity sending emails twice

[Silvio6]

Hi, I've created two journeys using Jump activity

J1

J2

The custom action is sending journey data to a slack chat

The thing is I'm receiving that AJO data twice in slack (and I also tested using email and I'm receiving two emails)

Why that?

Thanks.

[DavidKangni · Accepted solution]

Hi @Silvio6,

As several journeys can use the same event, if you are using the same event in your 2 journeys then it's an expected behavior.

If J1 and J2 are using the same event, they both triggered when received the event. J2 probably sent the first comms and J1 jump to J2 then sent the 2nd comms.

You can use the query below to find the exact order 

select _experience.journeyOrchestration.stepEvents.*
    --_experience.journeyOrchestration.stepEvents.nodeID AS nodeID,
    --_experience.journeyOrchestration.stepEvents.nodeName AS nodeLabel--,
    --count(1) stepEnteredCount
from journey_step_events
where --1=1
     _experience.journeyOrchestration.stepEvents.journeyVersionID IN ('J1 Version ID','J2 Version ID')
     --AND _experience.journeyOrchestration.stepEvents.journeyNodeProcessed = TRUE
  AND _experience.journeyOrchestration.stepEvents.nodeName = 'Your event name'
  order by timestamp desc 

Thanks,

David

[Silvio6]

thanks, yes, the thing was as you said, both journeys started with same Event activity. So, J2 must start with another event which is triggered from J1 (in J1 you pass the trigger attribute for J2). Regards.