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save copy of the messages SMS/Push

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Level 3

2/2/25

Description - while in emails you have bcc functionality that allow the company to have a copy of the exact message sent to the client , in push and sms there isn't a way to do that 

Why is this feature important to you - we work with insurance and banks and it really necessary to have copy of the end client.

How would you like the feature to work - i think the best is the save the data in temporary dataset for a month , and let us to export it with the destination feature then delete it. as i was told, this feature was in the former campaign product 

Current Behaviour - no record at all

1 Comment

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Community Advisor

2/3/25

@nirshani 

 

suggestion / work around

 

  • create a campaign history table as events table.
  • create a custom action
  • update this table after any channels.
  • Use queries to create/update/insert into a dataset
  • export this dataset to destination.

 

Thanks,

David