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Can't change the timezone while scheduling the campaigns

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Employee

10/2/23

Hi Team,

We are not able to change the timezone when we are trying to schedule a campaign at a particular time and date.

The timezone is being considered of the user and there is no option to change this in order to send a PN to the customers based on their local time. 

Sending a PN as per the customers local time zone is a feature available in the journeys but are not available in campaigns. 

 

Steps to reproduce: 

1. Go to the AJO platform in the AEP dashboard.

2. Click on Campaigns from the left side panel in the Journey Management List.

3. Click on create a new campaign

4. Click on Scheduled Push Notification Campaign

5. select the appropriate app surface

6. Now click on create in the top right corner

7. Now scroll down and go to the Schedule section.

8. Select the on a specific date and time option in the schedule section

9. Try to change the time zone, and you won't be able to change it.