Expand my Community achievements bar.

Join us for the Community Q&A Coffee Break on May 2nd at 8 am PT with Adobe Journey Optimizer experts Robert Calangiu, Brent Kostak & Sandra Hausmann.

Apply policies to Offer Decisioning activation

Avatar

Level 2

9/13/23

For activation from a customer journey, policies can be applied to respect privacy and consent limitations. Currently policies cannot be applied to Offer Decisioning which means you have to include these limitations into Offer eligibility rules or decision parameters for example. It should be possible to apply policies to Offer Decisionig as it can be applied to other activations in Customer Journeys.

Not being able to apply privacy and consent limitations as a policy for Offer Decisioning increases the risk of not being compliant.