AI-Powered Anomaly Detection in AJO for Real-Time Journey Health Monitoring

[#1]

Description - Would love to see Adobe Journey Optimizer enhanced with an AI-based feature that detects and alerts on journey anomalies—such as sharp engagement drops, routing errors, or unexpected delays in customer progress.

Why is this feature important to you -

• Improves real-time decision-making by flagging issues before they hurt the customer experience.

• Helps marketers optimize journeys proactively rather than reactively.

• Reduces manual effort in monitoring complex journeys across channels.

How would you like the feature to work -

This could be powered by Adobe Sensei and visualized through a heatmap or alerts dashboard, with potential tie-ins to Adobe Analytics and Workfront.

Curious if others see value in this? Would this help your teams optimize journeys more efficiently?