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SOLVED

Unable to remove adobe analytics from website

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Level 1

Hi,

I am facing an issue with my website as we have removed analytics tool from DTM but still, analytics is tracking the website.

I have checked the website using Adobe debugger but could not find any analytics posts.

Best Regards,

Najmal.

1 Accepted Solution

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Correct answer by
Level 10

How did you remove the analytics tool? Did you just delete or deactivate the Analytics tool within DTM? If so, did you publish?

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2 Replies

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Correct answer by
Level 10

How did you remove the analytics tool? Did you just delete or deactivate the Analytics tool within DTM? If so, did you publish?

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Level 1

What is your actual goal here?
Do you want to remove all Adobe related scripts/code, or just those specific to Analytics?

 

If you want to remove everything, then you should stop loading the Adobe Libraries on your page. This is something handled by whoever is responsible for your website front end, but generally looks like this:

 

<script src="https://assets.adobedtm.com/launch/xxxxx.min.js" async></script>

 

The URL might not actual contain "assets.adobedtm" if you have implemented with Cname.