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SOLVED

Old license

Hermann_Reicher
Level 1
Level 1

I used Adobe 8.0, very content. Just to see if the new product offers some features I could use, I installed the test version of Acrobat X pro. The result was, I dont need any of the new features, I would like to return to my old license. I entered my serial number, but the installer answered 'Diese Seriennummer ist für dieses Produkt ungültig'. But on the Adobe Homepage, it seems, there is no more link to my product. The old installation and program files were deleted by the trial version. Any help? I dont want to lose my good old Acrobat and I am not ready to pay a lot for something I dont need..

Sincerely, Hermann Reichert

Community Manager Edit: Removed Serial Number. Please refrain from posting any sensitive information in the public forums.

1 Accepted Solution
jantzen_belliston-Adobe
Correct answer by
Level 10
Level 10

Hi Hermann,

It sounds like your question is related to Adobe Acrobat. This forum is reserved for questions regarding the Activation core service of Adobe's Experience Cloud. In order to ensure your question is received by the proper audience and thus most likely to be answered, please repost your question on the Acrobat forum located at the link below:

forums.adobe.com

Cheers,
Jantzen

View solution in original post

0 Replies
jantzen_belliston-Adobe
Correct answer by
Level 10
Level 10

Hi Hermann,

It sounds like your question is related to Adobe Acrobat. This forum is reserved for questions regarding the Activation core service of Adobe's Experience Cloud. In order to ensure your question is received by the proper audience and thus most likely to be answered, please repost your question on the Acrobat forum located at the link below:

forums.adobe.com

Cheers,
Jantzen

View solution in original post