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SOLVED

Server-side Implementation Help

Ridder_M
Level 2
Level 2

Hello,

I implemented the AppMeasurement PHP server-side code on one of our pages based on the examples in the document:  https://marketing.adobe.com/resources/help/en_US/sc/appmeasurement/php/c_imp_ex.html

When looking at the debug file, I can see the request, which I copied into a browser and fires a beacon.  The issue that I have is that I'm not seeing the data in the Adobe Analytics UI.  If you have a way to either troubleshoot this or if you require more information, let me know.

Thanks,

Ridder H. Manzanet

1 Accepted Solution
taciac
Correct answer by
Level 9
Level 9

Hi Ridder,

Which report are using? I checked the download links report by going to Site Content > Links > File Downloads and I see data for the value "Contribution Form - The Rotary Foundation". I also checked site metrics > custom events > custom events 1-10 > Download a Document and I see instances in that report as well. I don't see any issues with the tag provided.

Thanks!

Tacia

View solution in original post

5 Replies
Kaushalendra
Employee
Employee

Hi Ridder,

If you can share the web beacon fired from your end, I can analyze and see if something in the same is missing or causing the data to not reflect in report.

The recommended way to go about this would be to raise an incident with Adobe ClientCare team by sending a mail to clientcare@adobe.com mentioning all the details for your issue.

 

~Kaushal

ParitMittal
Level 10
Level 10

Hi Ridder,

Can you please share example of request that is being sent so that we can debug at our end .

Thanks & Regards

Parit Mittal

Ridder_M
Level 2
Level 2

Hi Kaushal,

Thanks for the quick reply.  I posted a sample request for your review.  Let me know if you have questions.

Thanks,

Ridder H. Manzanet

taciac
Correct answer by
Level 9
Level 9

Hi Ridder,

Which report are using? I checked the download links report by going to Site Content > Links > File Downloads and I see data for the value "Contribution Form - The Rotary Foundation". I also checked site metrics > custom events > custom events 1-10 > Download a Document and I see instances in that report as well. I don't see any issues with the tag provided.

Thanks!

Tacia

View solution in original post