I am working on creating events in the rules section and I noticed some of the labels are not in English. See attached file.
Solved! Go to Solution.
Views
Replies
Total Likes
1. I was seeing the issue in Chrome
2. after clearing my cache and cookies, the issue was corrected.
Bill
Views
Replies
Total Likes
Hi Smith,
In General , we have an Account Setting in DTM Interface where a user choose the desired language from the drop-down list. The user interface displays in the selected language. In the upper right corner of the dynamic tag management interface, click > Account Settings and screen like below screen will be displayed. Please check whether the correct language option is selected or not.
If the correct language option has already been selected , Can you please let us know whether the label language problem exists only on the Rules section pages or on all pages of DTM Interface?.
Thanks & Regards
Parit Mittal
Views
Replies
Total Likes
Parit,
The language is set for English. I am still seeing the non-english language.
Bill
Views
Replies
Total Likes
Hi Bill,
The interface should be pulling from the language setting. For this issue, I recommend opening a ticket with Customer Care for further investigation. In the ticket include the property name and an example rule where this occurs.
Thank you,
Tacia
Views
Replies
Total Likes
I'm having the same issue as you.
Views
Replies
Total Likes
Hi Ali,
Does this happen on creation of a rule, or on editing a rule?
Thank you,
Tacia
Views
Replies
Total Likes
Hi Bill & Ali,
I haven't been able to recreate this issue on my end. It may only occur on a specific browser. Please provide the following:
1 - Which browser(s) does the issue occur in?
2 - Does the issue persist after clearing cache & cookies?
Thank you,
Tacia
Views
Replies
Total Likes
1. I was seeing the issue in Chrome
2. after clearing my cache and cookies, the issue was corrected.
Bill
Views
Replies
Total Likes
Bsmith320 wrote...
1. I was seeing the issue in Chrome
2. after clearing my cache and cookies, the issue was corrected.
Bill
That's great to hear. Thanks for the update.
-Tacia
Views
Replies
Total Likes
Hi Tacia,
This was actually on the Adobe Tool global variables section.
At work I was using Firefox. On my home computer I don't have this issue (Firefox and Chrome).
Ali
Views
Replies
Total Likes
alim93424919 wrote...
Hi Tacia,
This was actually on the Adobe Tool global variables section.
At work I was using Firefox. On my home computer I don't have this issue (Firefox and Chrome).
Ali
Thanks for clarifying. Did clearing the cache and cookies resolve the issue?
Thanks!
Tacia
Views
Replies
Total Likes
On my work computer I signed out/in and it's in English again.
Views
Replies
Total Likes
Views
Likes
Replies
Views
Likes
Replies
Views
Likes
Replies