I am working on creating events in the rules section and I noticed some of the labels are not in English. See attached file.
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1. I was seeing the issue in Chrome
2. after clearing my cache and cookies, the issue was corrected.
Bill
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Hi Smith,
In General , we have an Account Setting in DTM Interface where a user choose the desired language from the drop-down list. The user interface displays in the selected language. In the upper right corner of the dynamic tag management interface, click > Account Settings and screen like below screen will be displayed. Please check whether the correct language option is selected or not.
If the correct language option has already been selected , Can you please let us know whether the label language problem exists only on the Rules section pages or on all pages of DTM Interface?.
Thanks & Regards
Parit Mittal
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Parit,
The language is set for English. I am still seeing the non-english language.
Bill
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Hi Bill,
The interface should be pulling from the language setting. For this issue, I recommend opening a ticket with Customer Care for further investigation. In the ticket include the property name and an example rule where this occurs.
Thank you,
Tacia
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I'm having the same issue as you.
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Hi Ali,
Does this happen on creation of a rule, or on editing a rule?
Thank you,
Tacia
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Hi Bill & Ali,
I haven't been able to recreate this issue on my end. It may only occur on a specific browser. Please provide the following:
1 - Which browser(s) does the issue occur in?
2 - Does the issue persist after clearing cache & cookies?
Thank you,
Tacia
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1. I was seeing the issue in Chrome
2. after clearing my cache and cookies, the issue was corrected.
Bill
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Bsmith320 wrote...
1. I was seeing the issue in Chrome
2. after clearing my cache and cookies, the issue was corrected.
Bill
That's great to hear. Thanks for the update.
-Tacia
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Hi Tacia,
This was actually on the Adobe Tool global variables section.
At work I was using Firefox. On my home computer I don't have this issue (Firefox and Chrome).
Ali
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alim93424919 wrote...
Hi Tacia,
This was actually on the Adobe Tool global variables section.
At work I was using Firefox. On my home computer I don't have this issue (Firefox and Chrome).
Ali
Thanks for clarifying. Did clearing the cache and cookies resolve the issue?
Thanks!
Tacia
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On my work computer I signed out/in and it's in English again.
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