Non-English Labels DTM Rules section

[Bsmith320]

I am working on creating events in the rules section and I noticed some of the labels are not in English. See attached file.

[ParitMittal]

Hi Smith, 

In General , we have an Account Setting in DTM Interface where a user choose the desired language from the drop-down list. The user interface displays in the selected language. In the upper right corner of the dynamic tag management interface, click  > Account Settings and screen like below screen will be displayed. Please check whether the correct language option is selected or not.

If the correct language option has already been selected , Can you please let us know whether the label language problem exists only on the Rules section pages or on all pages of DTM Interface?.

Thanks & Regards

Parit Mittal

[Bsmith320]

Parit,

The language is set for English. I am still seeing the non-english language.

Bill

[taciac]

Hi Bill,

The interface should be pulling from the language setting. For this issue, I recommend opening a ticket with Customer Care for further investigation. In the ticket include the property name and an example rule where this occurs.  

Thank you,

Tacia

[alim92960278]

I'm having the same issue as you.

[taciac]

Hi Ali,

Does this happen on creation of a rule, or on editing a rule?

Thank you,

Tacia

[taciac]

Hi Bill & Ali,

I haven't been able to recreate this issue on my end. It may only occur on a specific browser. Please provide the following: 

1 - Which browser(s) does the issue occur in?

2 - Does the issue persist after clearing cache & cookies?

Thank you,

Tacia

[Bsmith320 · Accepted solution]

1. I was seeing the issue in Chrome

2. after clearing my cache and cookies, the issue was corrected.

Bill

[taciac]

Bsmith320 wrote...

1. I was seeing the issue in Chrome

2. after clearing my cache and cookies, the issue was corrected.

Bill

That's great to hear. Thanks for the update.

-Tacia

[alim93424919]

Hi Tacia,

This was actually on the Adobe Tool global variables section.

At work I was using Firefox. On my home computer I don't have this issue (Firefox and Chrome).

Ali

[taciac]

alim93424919 wrote...

Hi Tacia,

This was actually on the Adobe Tool global variables section.

At work I was using Firefox. On my home computer I don't have this issue (Firefox and Chrome).

Ali

Thanks for clarifying. Did clearing the cache and cookies resolve the issue?

Thanks!

Tacia

[alim92960278]

On my work computer I signed out/in and it's in English again.