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andrey_osadchu1
andrey_osadchu1
Level 2
February 2, 2016
Solved

Customer ID setup in DTM (Marketing Cloud ID Service)

  • February 2, 2016
  • 3 replies
  • 2872 views

Trying to understand how to properly set up Customer ID in DTM (Marketing Cloud ID Service). As I understood from this article https://marketing.adobe.com/resources/help/en_US/dtm/macid.html, the Customer Settings should be used to specify the ID.

Could you please validate if the scenario described in this article https://marketing.adobe.com/resources/help/en_US/mcvid/mcvid_customer_ids.html is properly set up in the screenshot below?

Scenario:

visitor.setCustomerIDs({ "userid":{ "id":"67312378756723456", "authState":Visitor.AuthState.AUTHENTICATED }, "puuid":"550e8400-e29b-41d4-a716-446655440000" });

DTM Setup:

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    Best answer by andrey_osadchu1

    Thank you Alexis for your answer!

    3 replies

    Alexis_Cazes_
    Alexis_Cazes_
    Level 10
    February 3, 2016

    Hi Andrey,

    You deployment should be correct. You are even using Data Elements to populate the correct values so all should be fine

    Best regards.

    Alexis Cazes

    Lead Technical Support Engineer

      andrey_osadchu1
      andrey_osadchu1AuthorAccepted solution
      Level 2
      February 3, 2016

      Thank you Alexis for your answer!

      jerome_chevreau
      jerome_chevreau
      Level 3
      February 22, 2016

      Hi Andrey,

      I am planning to parse the customer id very soon and would like to get some advise from you as you have already done it in DTM.

      Can i do the set up by only using data elements (i.e. setting user id, authstate for that particular customer)? or will i require that piece of javascript?

      I understand that puuid is used when you have multiple IDs, are you the one generating that random string? can i just ignore that puuid as i don't expect to have multiple ids?

      It is also mentioned on the website that the customer IDs and authentication states need to be parsed on every page. Once the user logs out do you use a certain logic (i.e. cookie based) to persist the customer id for his/her visit while logged out?

      Thank you 

      Jerome

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