Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

Customer ID setup in DTM (Marketing Cloud ID Service)

andrey_osadchu1
Level 3
Level 3

Trying to understand how to properly set up Customer ID in DTM (Marketing Cloud ID Service). As I understood from this article https://marketing.adobe.com/resources/help/en_US/dtm/macid.html, the Customer Settings should be used to specify the ID.

Could you please validate if the scenario described in this article https://marketing.adobe.com/resources/help/en_US/mcvid/mcvid_customer_ids.html is properly set up in the screenshot below?

Scenario:

visitor.setCustomerIDs({ "userid":{ "id":"67312378756723456", "authState":Visitor.AuthState.AUTHENTICATED }, "puuid":"550e8400-e29b-41d4-a716-446655440000" });

DTM Setup:

1 Accepted Solution
andrey_osadchu1
Correct answer by
Level 3
Level 3

Thank you Alexis for your answer!

View solution in original post

0 Replies
AlexisCazes
Community Advisor
Community Advisor

Hi Andrey,

You deployment should be correct. You are even using Data Elements to populate the correct values so all should be fine

Best regards.

Alexis Cazes

Lead Technical Support Engineer

andrey_osadchu1
Correct answer by
Level 3
Level 3

Thank you Alexis for your answer!

View solution in original post

jerome_chevreau
Level 4
Level 4

Hi Andrey,

I am planning to parse the customer id very soon and would like to get some advise from you as you have already done it in DTM.

Can i do the set up by only using data elements (i.e. setting user id, authstate for that particular customer)? or will i require that piece of javascript?

I understand that puuid is used when you have multiple IDs, are you the one generating that random string? can i just ignore that puuid as i don't expect to have multiple ids?

It is also mentioned on the website that the customer IDs and authentication states need to be parsed on every page. Once the user logs out do you use a certain logic (i.e. cookie based) to persist the customer id for his/her visit while logged out?

Thank you 

Jerome