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jchabot86
Level 2
May 3, 2022
Solved

Only show content once per a customer

  • May 3, 2022
  • 3 replies
  • 4308 views

We are setting up some simple experiences controlled by Adobe Target.  However some of it we want to only show once to each customer (for example, there is a new feature available and we want to highlight it to the customer, but only once).  What is the recommended approach to achieving this?

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    Best answer by Rajneesh_Gautam_

    @jchabot86  - if you are trying to achieve profile sync across multiple devices then consider using mbox3rdPartyId (https://experienceleague.adobe.com/docs/target/using/audiences/visitor-profiles/3rd-party-id.html?lang=en) 

     

    Step 1: Pass the user-id of your internal user as mbox parameter "mbox3rdPartyId" to create a cross-device profile. Note that the user will have to login on every device they use to enable cross-device syncing. 

     

    Step 2: Pass a profile parameter corresponding to the experience being delivered. I have given an example using trackEvent below.

    adobe.target.trackEvent({
    "mbox": "target-global-mbox",
    "params": {
    "mbox3rdPartyId": "<your-user-id>",

    "profile.my_exp_viewed": "true"
    }
    }); 

     

    Step 3: Create an audience using this profile-attribute so that the experience is only shown when the value is not true

    Hope this helps,

    Rajneesh

    3 replies

    A
    AbuSh1
    Level 4
    May 4, 2022

    Option 1: Easiest option is to use "Recency and Frequency" (when you have audience manager) 
    See the documents 
    Option 2: Use of profile parameters (when you don't have Audience manager)

    You can use this example setup 

     

    Thanks

    Abu

      J
      jchabot86Author
      Level 2
      May 6, 2022

      How about logged in users across multiple devices?  Are we able to count impressions per a user ID (our internal user ID)?

        C
        cyrilb2222222222222fegwwh
        May 6, 2022

        in our company website we are using "Recency and Frequency".

          J
          jchabot86Author
          Level 2
          May 6, 2022

          Thank you for the replies...currently we don't have Audience Manager so will have to look into using profile scripts

            Rajneesh_Gautam_
            Community Advisor
            Rajneesh_Gautam_Community AdvisorAccepted solution
            Community Advisor
            May 7, 2022

            @jchabot86  - if you are trying to achieve profile sync across multiple devices then consider using mbox3rdPartyId (https://experienceleague.adobe.com/docs/target/using/audiences/visitor-profiles/3rd-party-id.html?lang=en) 

             

            Step 1: Pass the user-id of your internal user as mbox parameter "mbox3rdPartyId" to create a cross-device profile. Note that the user will have to login on every device they use to enable cross-device syncing. 

             

            Step 2: Pass a profile parameter corresponding to the experience being delivered. I have given an example using trackEvent below.

            adobe.target.trackEvent({
            "mbox": "target-global-mbox",
            "params": {
            "mbox3rdPartyId": "<your-user-id>",

            "profile.my_exp_viewed": "true"
            }
            }); 

             

            Step 3: Create an audience using this profile-attribute so that the experience is only shown when the value is not true

            Hope this helps,

            Rajneesh

              J
              jchabot86Author
              Level 2
              July 21, 2022

              Thanks!  This is very helpful.  Is there a way to get the user profile attributes using adobe target sdk?  

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