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sesha_saicharanMa
December 5, 2024
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Adobe target reports A/B experiences and reports are not generating

  • December 5, 2024
  • 2 replies
  • 705 views

Hi All,

 

After creating the activity in A/B experience i have given the following goals and settings

 

 

 

when i give above settings in A/B experience activity still reports are not shown even i am waiting for 24 hrs after as well. Below is the reports screenshot:

 

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    Best answer by Gokul_Agiwal

    Hi @sesha_saicharanma 

    Lets debug this with with some basic checks 

    1) Are you able to see the your A/B test on the page, are you qualifying for the test? You can verify in browser network tab based on which method you've used for Target implementation. 

    - if you're using at.js then, in browser network tab filter with "delivey" calls and check if you're seeing the response. 

    - if you're using web sdk then in browser network tab filter with "interact" calls and check the response and validate. 

    2) If so, is this activity running on Production environment or any lower environment? Please select right environment and right experience ( from your last screenshot)

    Also check if there is no error / issues for the selector you select based on the your goal - clicked an element. 

     

    Please check and confirm.

    2 replies

    Gokul_Agiwal
    Community Advisor
    Gokul_AgiwalCommunity AdvisorAccepted solution
    Community Advisor
    December 5, 2024

    Hi @sesha_saicharanma 

    Lets debug this with with some basic checks 

    1) Are you able to see the your A/B test on the page, are you qualifying for the test? You can verify in browser network tab based on which method you've used for Target implementation. 

    - if you're using at.js then, in browser network tab filter with "delivey" calls and check if you're seeing the response. 

    - if you're using web sdk then in browser network tab filter with "interact" calls and check the response and validate. 

    2) If so, is this activity running on Production environment or any lower environment? Please select right environment and right experience ( from your last screenshot)

    Also check if there is no error / issues for the selector you select based on the your goal - clicked an element. 

     

    Please check and confirm.

      Gokul_Agiwal
      Community Advisor
      Gokul_AgiwalCommunity Advisor
      Community Advisor
      December 6, 2024

      Hi @sesha_saicharanma  Did you get a chance to check your activity? are you still facing issues or is it resolve? 

       

        pradnya_balvir
        Community Advisor
        pradnya_balvirCommunity Advisor
        Community Advisor
        December 5, 2024

        Hi @sesha_saicharanma , I agree with @gokul_agiwal . 

        You need to first debug your activity.

         

        You can follow the steps given by Gokul.

        Also you can debug using AEP debugger.

        https://experienceleague.adobe.com/en/docs/experience-platform/debugger/solutions/target

         

        Please check your default environment.

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