Issue with Experience not hitting on my site

[weng84]

Hi,

I'm creating an experience activity based on the condition if my URL contains this tag "sc_cid=123abc123" and I will serve them a banner on my site. I'm using a media agency to deploy the static banner where this will then drive traffic to my site with the tag, i.e. the URL that was embedded in the static banner click-through was http://www.mywebsite.com/en/home/?sc_cid=123abc123&dclid=dgggggaahh1222 so rightfully in my audience profile I state if the "Current URL" "contains" "sc_cid=123abc123" it will show the banner.

Is there a reason why the banner is not showing up?

Regards, Jansen

[Jonasvvd · Accepted solution]

Hi Jansen,

Based on your description it should work as designed.

However, you could also try to set up the segment using "query parameter" statements instead of the "current URL" option

https://experienceleaguecommunities.adobe.com/t5/adobe-target-questions/audience-excluding-certain-q... 

Note: it can be that you have a different issue as if what you described was set up correctly, it should have worked.

I hope this helps.

Kind regards,

Jonas