Cookie message on Adobe Target VEC

[garora8]

I keep on getting the website cookie message on the load of the VEC layout. Although the cookie has been accepted on the site. Tried in logging to target account in Incognito - no luck - VEC shows the cookie popup - Went to browser option accepted the cookie - no luck 

Not sure how to resolve it? 

Any help appreciated?

[ryanr7 · Accepted solution]

Hi @garora8,

Assuming you're referring to a cookie message your site displays to all new visitors? Are you using "enhanced composing mode". You can check by clicking the gear icon in the VEC, then page delivery. If the enhanced composer is checked try unchecking it.

Alternatively, if you click the "browse" mode button in the upper right corner of the VEC it will allow you to interact with the page. You should be able to close the cookie message and then click the "compose" button and continue setting up your experience.

Hope that helps!

[garora8]

HI Thanks for your reply -

[garora8]

HI Thanks for your reply - Yes, I am referencing to the cookie message for the first time visitor - The Enhanced composing mode was off and tried the browse option but no luck... sorry by mistake check the correct answer

[Ryan_Roberts_]

@garora8 Can you share a screen shot of the page? Or if you prefer DM me the URL and I can take a specific look?

[garora8]

heris the screen shot

[garora8]

Thanks Ryanr - emailed you the screeshot

[MauG]

Is this issue resolved?, I have the exact same issue, the website cookie message is displayed everytime I make changes in Target. Thanks for your comments.