Abandoned Cart based recommendations

[GigiCotruta]

Hello everyone, 

We want to implement a use case based on the cart of the user. 

The idea is to recommend items based on the user´s items in the cart. We can do it using the 'item-based' algorith type, "Items with similar attributes" Algorithm and "Current item" reccomendation Key like following:

It worked fine. We were able to get proper recommendations around one item. We tryed this approach with several items using a custom token "profile.lastItemAddedToCart" where we save the IDs of the user's cart items like so: "id1,id2,id3..."

As you might understand it did not work, so, my question is: is there a way to make it work? We would like the algorith to be item-based with a item with similar attributes as we can manipulate the recomandation with the content similarity fields:

Thank you in advance.

[Gaureshk_Kodag · Accepted solution]

Hi @GigiCotruta ,

As per my understanding, you cannot return multiple entity IDs as a key. So, it'll only work with single id.

[GigiCotruta]

Is it not possible to create an activity that fulfills the use case I described?

[kandersen]

As @Gaureshk_Kodag correctly pointed out you cannot make recommendations based on multiple entity.ids. For a cart page I typically recommend to set the entity.id to the most recent product in the cart. 

This is especially ideal if a user is presented with the cart after adding a product to the cart.