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Adobe Target is not registering Conversions


Level 1

I have a Test in Adobe Target, and the tool is reporting 0 Conversions, but we have completed some activities already.

Can you please help to get guidance in how to get diagnostic/resolution?

1 Reply


Employee Advisor


If the conversion is a click event and you are running at.js v2.0.1 have a look at this thread: AT.JS 2.0.1 Not Reporting Clicked an Element Conversion  if you are running an older version of at.js or if the conversion is not a click let us know as this could be something else. The more specific you can provide the easier it will be to asses the potential issue here.

If this satisfies your query please like, mark as helpful and mark as answer. Otherwise lets keep the conversation going. Hope you have a wonderful day.

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | (:: 1 (800) 497-0335