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WatchFolder PDF Generator throws error: ALC-PDG-010-012-PDFMaker ...

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When setting up the WatchFolder after initial TURNKEY install, I am receiving the following error: 

ALC-PDG-010-012-PDFMaker reported an error while printing the document in the failure.log file  (full text of error below).

This is, of course, after working thru other errors, but have been unable to get past this one.  According to the LiveCycle AdminUI About page I have LiveCycle PDF Generator ES v8.2.1 loaded.  Again, I used the TURNKEY install, have Acrobat 9 Pro Extended installed on the same server along with MicroSoft Office v2007.  I looked at the other posts involving this error message, but didn't see where a resolution has been given nor did any of the information lead me to a fix.  I tried doing a simple MS Word document conversion from the adminui, the same error, ALC-PDG-010-012-PDFMaker reported an error while printing the document came up.  I have been able to open a WORD doc on the server and print using the Adobe PDF printer and that worked just fine.  Any help given will be much appreciated!

Failure Time----Wed Sep 09 12:20:15 EDT 2009

source location ---- Reason of failure is-----Invocation error.

Invocation error.

ALC-PDG-010-012-PDFMaker reported an error while printing the document.

ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.

at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:152)

at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)

at sun.reflect.GeneratedMethodAccessor347.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at org.jboss.invocation.Invocation.performCall(Invocation.java:345)

at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214)

at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:149)

at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:54)

at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)

at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)

at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:158)

at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)

at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:154)

at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)

at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)

at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)

at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)

at org.jboss.ejb.Container.invoke(Container.java:873)

at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)

at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)

at $Proxy160.doBMT(Unknown Source)

at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:95)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:132)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)

at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)

at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:91)

at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:215)

at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:57)

at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)

at com.adobe.idp.jobmanager.ejb.JobManagerBean.doOnMessage(JobManagerBean.java:1104)

at com.adobe.idp.jobmanager.ejb.JobManagerBean.onMessage(JobManagerBean.java:952)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at org.jboss.invocation.Invocation.performCall(Invocation.java:345)

at org.jboss.ejb.MessageDrivenContainer$ContainerInterceptor.invoke(MessageDrivenContainer.java:475)

at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:149)

at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)

at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)

at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:158)

at org.jboss.ejb.plugins.MessageDrivenTxInterceptorBMT.invoke(MessageDrivenTxInterceptorBMT.java:32)

at org.jboss.ejb.plugins.MessageDrivenInstanceInterceptor.invoke(MessageDrivenInstanceInterceptor.java:101)

at org.jboss.ejb.plugins.RunAsSecurityInterceptor.invoke(RunAsSecurityInterceptor.java:94)

at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)

at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)

at org.jboss.ejb.MessageDrivenContainer.internalInvoke(MessageDrivenContainer.java:389)

at org.jboss.ejb.Container.invoke(Container.java:873)

at org.jboss.ejb.plugins.jms.JMSContainerInvoker.invoke(JMSContainerInvoker.java:1077)

at org.jboss.ejb.plugins.jms.JMSContainerInvoker$MessageListenerImpl.onMessage(JMSContainerInvoker.java:1379)

at org.jboss.jms.asf.StdServerSession.onMessage(StdServerSession.java:256)

at org.jboss.mq.SpyMessageConsumer.sessionConsumerProcessMessage(SpyMessageConsumer.java:904)

at org.jboss.mq.SpyMessageConsumer.addMessage(SpyMessageConsumer.java:160)

at org.jboss.mq.SpySession.run(SpySession.java:333)

at org.jboss.jms.asf.StdServerSession.run(StdServerSession.java:180)

at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:748)

at java.lang.Thread.run(Thread.java:595)

Caused by: ALC-PDG-10012-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-010-012-PDFMaker reported an error while printing the document.

at com.adobe.pdfg.BMCCaller.checkResult(BMCCaller.java:358)

at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:788)

at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:298)

at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:342)

at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:172)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)

... 69 more

1 Reply

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The resolution to this error was simply to go to the windows add/remove programs, remove the current install of MS Office, then reinstall insuring I was logged in with the same ID as the ID that installed the LiveCycle and Adobe Pro 9.  Rebooted server after the installs and then everything worked.  Has continued to work all week.