Simple Event

[jdq456]

I am trying to get a document event to fire a workflow process that I created.

The document event can be observed in the history, but the side effect (workflow) of the

event is not occurring. The workflow executes fine in isolation.

I am using LC ES 8.2

I have done the following with the process I want to follow the document event:

1. create a process

2. created a start point on a RMDocumentEvent

• no filters
• no data mapping

3. created a web service activity which follows the start point

• generated from wsdl
• tested web service

4. activated the process

5. invoked the process successfully from workbench

6. opened/closed/printed a policy protected document

• process is not executed

There is no indication of my workflow ever running in the log except for when I directly invoke it.

Are there any steps I have missed to get the workflow to execute following a document event?

Thanks.

[Former Community Member · Accepted solution]

In order to monitor Rights Management events you must set the ‘EventHandlersEnabled’ key to

true in the Rights Management server configuration file. This file can be found from the Admin

UI by navigating to Home > Services > LiveCycle Rights Management ES > Configuration >

Manual Configuration and exporting the configuration file.   Export > Make the change > Import

[jdq456]

That fixed the problem. Thanks for the help!

[s_stuff]

Hi,

I'm trying to implement a similar solution.  Can you provide more details to step 1 and 2?

Thanks,

s_stuff

[s_stuff]

Hi,

I figured it out.  I'm using LC ES2.5 and I had to select the event picker from icon menu and then select RMDocumentEvent and then configure it to be the starting point.

This post help me out alot.

Thanks,

s_stuff