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Reducing the file size of an XML Form

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Level 1

We have created and launched a number of PDF Forms (created in LiveCycle) for our contacts to download, complete electronically, and email or fax back to us. The problem we are running into is that our email client allows us to only receive files that are 10 MB and smaller. We are finding that many of our PDF Forms that end-users are completing online cannot be emailed back to us because the file size is too large....which creates a problem.

How do we troubleshoot this? We cannot seem to optimize in Acrobat because we receive an error message that says, "This PDF contains an Adobe XML form. Such PDFs cannot be optimized."

HELP!

Thank you!

5 Replies

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Level 10

10MB per file is too large. Have you embedded any images with the form?

Can you send me a sample template to review its design/coding part?

Nith

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Level 2

If possible, don't embed fonts.

File | Form properties | Save Options | uncheck embed fonts.

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Former Community Member

I have the same issue recently. I don't know if this issue has been solved or not.

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Level 1

I forgot to uncheck embed fonts before sending my form out. Is there anyway to unembed fonts in forms that have been extended to adobe reader already?

Thank you in advance!