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Receiving statistics from LCCS

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I have a video chat web service, based on LCCS, and I need to collect information about all chat sessions (duration of conversation, involved people). Is it possible to get that data from LCCS? Does anyone have any suggestions?

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Correct answer by
Former Community Member

Hi There,

You could use the server-to-server hooks to send you messages every time
users enter or leave, and interpret the information on your side. See this
section of the docs :

http://learn.adobe.com/wiki/display/lccs/07+Server+to+Server+APIs

The collectionName for subscribing to userManager is (shockingly!) "UserManager".

hope that helps,

nigel

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2 Replies

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Correct answer by
Former Community Member

Hi There,

You could use the server-to-server hooks to send you messages every time
users enter or leave, and interpret the information on your side. See this
section of the docs :

http://learn.adobe.com/wiki/display/lccs/07+Server+to+Server+APIs

The collectionName for subscribing to userManager is (shockingly!) "UserManager".

hope that helps,

nigel

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Level 1

Thanks a lot! Looks like it will solve my problem

The following has evaluated to null or missing: ==> liqladmin("SELECT id, value FROM metrics WHERE id = 'net_accepted_solutions' and user.id = '${acceptedAnswer.author.id}'").data.items [in template "analytics-container" at line 83, column 41] ---- Tip: It's the step after the last dot that caused this error, not those before it. ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)?? ---- ---- FTL stack trace ("~" means nesting-related): - Failed at: #assign answerAuthorNetSolutions = li... [in template "analytics-container" at line 83, column 5] ----