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Problem with non-interactive email function.

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Former Community Member

Guy's,

I've created an interactive form in Livecycle Designer ES2. The purpose of this is for the setup of IT access for my company's staff.

As I need the form to be sent to different recipients when submitted I created a standard button with Javascript using the following code.

var oDoc = event.target;

oDoc.mailDoc({

bUI: false,

cTo: "Joe.Bloggs@email.com",

cSubject: "New Starter IT Access",

cMsg: "Please assign this request to Security Admin",

});

The purpose of using the 'bUI: false' function is that I didn't want the user to have to interactive with Outlook 2010 when submitting the form.

Now, I've tested the click button function on this form using Adobe X Pro and the form is sent successfully with the form attached, and no user interaction with Outlook.

However as the standard Adobe App on our Windows 7 desktops is Adobe Reader 9.4, when the button is clicked in Reader, it doesn't seemlessy send the form/email, and Outlook opens a new message with the PDF attached, but requires the end user to actually click on the 'Send' button.

The PDF file is reader extended, but for the life of me I cannot find a solution to this issue.

As the form will be configured to go to at least several recipients when submitted, I don't want the user to have to click on the Send button in Outlook several times.

Any help would be appreciated.

Thanks,

Joe.

1 Reply

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Former Community Member

I've been researching a bit further on the forum. From what I understand, with Adobe Reader 7 and onwards the 'bUI: false' statement is no longer a trusted function.

There has been suggestions to create a folder level script file that specifies this as a trusted function, however in my company this is not practical. This email function will be used in a form used across the globe by hundreds of our users. Therefore a local script (.js) file is not suitable in this instance.

Is it not possible to code this within the button script itself, rather than using a seperate .js file.

Any help would be greatly appreciated. Thanks.